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Continental Fireplaces Builder Series - User Manual

Continental Fireplaces Builder Series
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FRENCH
PG. 71
W415-1850 / A / 03.06.19
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.continentalfi replaces.com • hearth@continentalfi replaces.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 AND ANSI Z21.50 FOR VENTED DECORATIVE GAS APPLIANCES
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)
NATURAL GAS MODELS:
PROPANE GAS MODELS:
Product Name / Code
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT IMAGE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fi re department.
- Installation and service must be performed
by a qualifi ed installer, service agency, or the
supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless
a certifi ed kit is used.
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
CX36NTR-1 / CX36NTRE-1
CX36PTR-1 / CX36PTRE-1
Builder Series X 36
INSTALLATION MANUAL
PLACE BARCODE LABEL ON THE
OWNER’S MANUAL
Safety Barrier
f i r e - p a r t s . c o m

Table of Contents

Questions and Answers

  • K
    kylehamiltonAug 18, 2025
    What to do if my Continental Fireplaces Builder Indoor Fireplace remote controls lights but no spark or flame?
    • D
      Debra AdkinsAug 18, 2025
      If your Continental Fireplaces Indoor Fireplace remote controls lights but there's no spark or flame, and the remote is locked out, try these steps: First, reset the system by turning the power off and then on again. Replace the batteries in the receiver or remote, as low battery can cause this issue. Ensure the appliance is being operated by the same device that turned it on. If there's an error with synchronization, reset both the receiver and remote. Also, make sure the remote isn't too far from the receiver. Check for bent wire connector pins and straighten them if necessary. Finally, if the valve wiring is damaged, it should be replaced.
  • W
    williammitchellAug 20, 2025
    Why is the pilot sparking but not lighting on my Continental Fireplaces Builder Indoor Fireplace?
    • A
      Andrew CohenAug 20, 2025
      If your Continental Fireplaces Indoor Fireplace pilot sparks but won't light, start by verifying that the incoming gas line ball valve is 'open'. If you are using propane, check if you are out of propane gas and fill the tank if necessary. The pilot supply line may contain air, so repeat the ignition process several times or purge the pilot supply line. Ensure correct polarity of wiring of thermocouple (if equipped). You can also reset program: hold reset button on receiver and wait for 2 beeps. Release after second beep. Press small flame button on remote within 20 seconds, you will hear an additional beep (this signals a successful reset).
  • D
    David ChungAug 23, 2025
    Why won't my Continental Fireplaces Builder Indoor Fireplace perform any functions?
    • C
      Carol MorrisAug 23, 2025
      If your Continental Fireplaces Indoor Fireplace won’t perform any functions, check the breaker to ensure it’s in the 'on' position. If equipped, verify that the 3 position switch on the receiver is in the remote position (middle). Also, check the transmitter’s battery power and orientation.
  • B
    Brian MatthewsAug 26, 2025
    Why is carbon depositing on surfaces of my Continental Fireplaces Builder Indoor Fireplace?
    • J
      Jeffrey JimenezAug 26, 2025
      If carbon is being deposited on the glass, logs, rocks, media, or combustion chamber surfaces of your Continental Fireplaces Indoor Fireplace, it could be due to an improperly adjusted or blocked air shutter. Return the air shutter to the specified opening, and ensure the air shutter opening is free of lint or other obstructions.
  • A
    Alexis RiversAug 28, 2025
    What to do if pilot sparks but gas supply will not light on my Continental Fireplaces Builder Indoor Fireplace?
    • T
      turnerrichardAug 28, 2025
      If the pilot sparks but the gas supply won't light in your Continental Fireplaces Indoor Fireplace, first, ensure the incoming gas line ball valve is open. Then, verify that the inlet pressure is within acceptable limits, not exceeding 13” W.C. (32.3mb). Also, make sure the air shutter opening is free of any obstructions like lint. If you are using propane, ensure that the tank is full.
  • T
    tanner18Sep 1, 2025
    What to do if Continental Fireplaces Indoor Fireplace continues to spark and pilot lights, but main burner will not light?
    • S
      Steven ThompsonSep 2, 2025
      If your Continental Fireplaces Indoor Fireplace continues to spark and the pilot light is on, but the main burner won't light, check the following: * Verify all connections are tight and not grounding out to any metal, especially those from the pilot assembly. * Ensure the flame is engulfing the sensor rod to improve flame rectification. * Clean the sensor rod with a fine emery cloth or synthetic scrub pad to remove any accumulated contamination.
  • S
    Samantha DavisSep 4, 2025
    Why is the main burner flame blue, lazy, and transparent on my Continental Fireplaces Indoor Fireplace?
    • K
      Kirsten SteinSep 4, 2025
      If the main burner flame on your Continental Fireplaces Indoor Fireplace is blue, lazy, and transparent, check for a blockage in the vent and remove it. In extreme conditions, ice buildup may occur on the terminal and should be removed. Also, check the venting system parameters, such as the seal, length, and rise.
  • K
    Kelly KellerSep 6, 2025
    What to do if I smell exhaust fumes and have headaches from my Continental Fireplaces Builder Indoor Fireplace?
    • H
      hallrobinSep 7, 2025
      If you smell exhaust fumes in the room or experience headaches when using your Continental Fireplaces Indoor Fireplace, check all seals on the appliance. Also, check if exhaust is re-entering through an open door or window.
  • N
    nraymondSep 9, 2025
    Why are the flames very aggressive on my Continental Fireplaces Indoor Fireplace?
    • C
      Carla BaileySep 9, 2025
      If the flames on your Continental Fireplaces Indoor Fireplace are very aggressive, first check if the door is ajar and tighten the door clamps if applicable. If the venting action is too great, restrict the vent exit with a restrictor plate.
  • R
    rosshaleySep 12, 2025
    What causes white/grey film to form on my Continental Fireplaces Builder?
    • M
      Mark EvansSep 12, 2025
      If a white or grey film forms on the glass, logs, or combustion chamber surfaces of your Continental Fireplaces Indoor Fireplace, this is likely sulphur from the fuel being deposited. Clean the glass, following the 'CARE OF GLASS' section, and ensure you do not clean the glass when it is hot.

Continental Fireplaces Builder Series Specifications

General IconGeneral
Fuel TypeNatural Gas or Propane
VentingDirect Vent
Log Set MaterialCeramic Fiber
Ignition SystemElectronic
Ignition TypeElectronic Ignition
DimensionsVaries by model; see specific model specifications
WeightVaries by model; see specific model specifications

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