Contour NEXT ONE User Manual

Error
Code
What It Means What to Do
Testing Errors
E20 Testing Error
Repeat the test with a new
strip. If the error persists,
contact Customer Service.
E24
Too Cold to Test
Control Solution
Move the meter, strip, and
control solution to a warmer
area. Test in 20 minutes.
E25
Too Hot to Test
Control Solution
Move the meter, strip, and
control solution to a cooler
area. Test in 20 minutes.
E27 Too Cold to Test
Move the meter and strip
to a warmer area. Test in
20 minutes.
E28 Too Hot to Test
Move the meter and strip to a
cooler area. Test in 20 minutes.
System Errors
E30–E99
Meter software
or hardware
malfunctioned
ËÈÄʾ»ûʻÈÅŮƔËÈÄʾ»
meter back on. If the error
persists, contact Customer
Service.
Speak to a Customer Service representative before returning
your meter for any reason. Contact Customer Service. See
Contact Information.
Customer Service Checklist
When speaking with the Customer Service representative:
1. Have your C
ONTOUR NEXT ONE blood glucose meter,
C
ONTOUR NEXT test strips, and CONTOUR NEXT control solution
available when you call.
52

Contour NEXT ONE Specifications

General

Measurement Range	20-600 mg/dL
Sample Size	0.6 µL
Test Time	5 seconds
Bluetooth	Yes
Connectivity	Bluetooth
Battery Type	Two CR2032 3V lithium batteries
Memory Capacity	800 results
Weight	36 g
Operating Temperature	5-45°C (41-113°F)
Operating Conditions	Temperature: 5°C to 45°C, Humidity: 10% to 93% RH