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Control 4 CORE-1 - User Manual

Control 4 CORE-1
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Control4 CORE-1 Controller
Installation Guide
Supported models
C4-CORE1 Control4 Core-1 Hub & Controller
Introduction
Designed for an exceptional family room entertainment experience, the Control4®
CORE-1 Controller does more than automate the gear around your TV; it is the ideal smart
home starter system with entertainment built in.
The CORE-1 delivers a beautiful, intuitive, and responsive on-screen user interface with
the ability to create and enhance the entertainment experience for any TV in the house.
The CORE-1 can orchestrate a wide range of entertainment devices including Blu-ray
players, satellite or cable boxes, game consoles, TVs, and virtually any product with
infrared (IR) or serial (RS-232) control. It also features IP control for Apple TV, Roku,
televisions, AVRs, or other network-connected devices, as well as secure wireless ZigBee
control for lights, thermostats, smart locks, and more.
For entertainment, the CORE-1 also includes a built-in music server that allows you to
listen to your own music library, stream from a variety of leading music services, or from
your AirPlay-enabled devices using Control4 ShairBridge technology.
Box contents
The following items are included in the CORE-1 controller box:
CORE-1 controller
AC power cord
IR emitters (4)
External antennas (1)
Accessories available for purchase
CORE-1 Wall-Mount Bracket (C4-CORE1-WM)
Rack Mount Kit (C4-CORE1-RMK)
Control4 3-Meter Wireless Antenna Kit (C4-AK-3M)
Control4 Dual-Band WiFi USB Adapter (C4-USBWIFI OR C4-USBWIFI-1)
Control4 3.5 mm to DB9 Serial Cable (C4-CBL3.5-DB9B)
Requirements and specifications
Note: We recommend using Ethernet instead of WiFi for the best network
connectivity.
Note: The Ethernet or WiFi network should be installed before starting the
CORE-1 controller installation.
Note: The CORE-1 requires OS 3.3 or newer.
Composer Pro software is required to configure this device. See the Composer Pro User
Guide (ctrl4.co/cpro-ug) for details.
Warnings
Caution! To reduce the risk of electrical shock, do not expose this apparatus to
rain or moisture.
AVERTISSEMENT ! Pour réduire le risque de choc électrique, n’exposez pas cet
appareil à la pluie ou à l’humidité.
Caution! In an over-current condition on USB, the software disables the
output. If the attached USB device does not appear to power on, remove the
USB device from the controller.
AVERTISSEMENT ! Dans une condition de surintensité sur USB ou sortie de
contact le logiciel désactive sortie. Si le périphérique USB ou le capteur
de contact connecté ne semble pas s’allumer, retirez le périphérique du
contrôleur.
Specifications
Inputs / Outputs
Video out
1 video out—1 HDMI
Video
HDMI 2.0a; 3840x2160 @ 60Hz; HDCP 2.2 and HDCP 1.4
Audio out
1 audio out—1 HDMI or digital audio
Audio playback formats
AAC, AIFF, ALAC, FLAC, M4A, MP2, MP3, MP4/M4A, Ogg
Vorbis, PCM, WAV, WMA
High-resolution audio playback
Up to 192 kHz / 24 bit
Network
Ethernet
10/100/1000BaseT compatible (required for controller
setup)
Wi-FI
Available with USB Wi-Fi adapter
ZigBee Pro
802.15.4
ZigBee antenna
External reverse SMA connector
USB port
1 USB 3.0 port—500mA
Control
IR out
4 IR out—5V 27mA max output
IR capture
1 IR receiver—front, 20-60 KHz
Serial out
2 serial out (shared with IR out 1 and 2)
Power
Power requirements
100-240 VAC, 60/50Hz
Power consumption
Max: 18W, 61 BTUs/hour
Idle: 9W, 30 BTUs/hour
Other
Operating temperature
32˚F × 104˚F (0˚C × 40˚C)
Storage temperature
4˚F × 158˚F (-20˚C × 70˚C)
Dimensions (H × W × D)
1.16 × 7.67 × 5.2" (29.5 × 195 × 132 mm)
Weight
1.5 lb (0.68 kg)
Shipping weight
2.3 lb (1.04 kg)
Additional resources
The following resources are available for more support.
Control4 CORE series help and information: ctrl4.co/core
Snap One Tech Community and Knowledgebase: tech.control4.com
Control4 Technical Support
Control4 website: www.control4.com
Connecting the IR ports/serial ports (optional)
The controller provides four IR ports, and ports 1 and 2 can be reconfigured
independently for serial communication. If not used for serial, they can be used for IR.
Connect a serial device to the controller using the Control4 3.5 mm-to-DB9 Serial Cable
(C4-CBL3.5-DB9B, sold separately).
1 The serial ports support baud rates between 1200 to 115200 baud for odd and even
parity. The serial ports do not support hardware flow control.
2 See Knowledgebase article #268 (dealer.control4.com/dealer/knowledgebase/
article/268) for pinout diagrams.
3 To configure a port for serial or IR, make the appropriate connections in your
project using Composer Pro. See the Composer Pro User Guide for details.
Note: The serial ports can be configured as straight-through or null with
Composer Pro. Serial ports by default are configured straight-through and
can be changed in Composer by selecting Enable Null-Modem Serial Port (1
or 2).
Setting up IR emitters
Your system may contain third-party products that are controlled through IR commands.
1 Connect one of the included IR emitters to an IR OUT port on the controller.
2 Place the stick-on emitter end onto the IR receiver on the Blu-ray player, TV, or other
target device to drive IR signals from the controller to the targets.
Setting up external storage devices (optional)
You can store and access media from an external storage device, for example, a network
hard drive or USB memory device, by connecting the USB drive to the USB port and
configuring or scanning the media in Composer Pro.
Note: We support only externally powered USB drives or solid state USB sticks.
Self-powered USB drives are not supported.
Note: When using USB storage devices on an CORE-1 controller, you can use
only one partition with a 2 TB maximum size. This limitation also applies to the
USB storage on other controllers.
Composer Pro driver information
Use Auto Discovery and SDDP to add the driver to the Composer project. See the
Composer Pro User Guide (ctrl4.co/cpro-ug) for details.
OvrC setup and configuration
OvrC gives you remote device management, real-time notifications, and intuitive
customer management, right from your computer or mobile device. Setup is
plug-and-play, with no port forwarding or DDNS address required.
To add this device to your OvrC account:
1 Connect CORE-1 controller to the Internet.
2 Navigate to OvrC (www.ovrc.com) and log in to your account.
3 Add the device (MAC address and Service Tag numbers needed for authentication).
Front view
A Activity LEDThe Activity LED shows when the controller is streaming audio.
B IR window—IR receiver for learning IR codes.
C Caution LEDThis LED shows solid red, then blinks blue during the boot process.
Note: The Caution LED blinks orange during the factory restore process. See
“Reset to factory settings” in this document.
D Link LEDThe LED indicates that the controller has been identified in a Control4
Composer project and is communicating with Director.
E Power LED—The blue LED indicates that AC power is present. The controller turns on
immediately after power is applied to it.
Back view
A Power port—AC power connector for an IEC 60320-C5 power cord.
B SERIAL and IR OUT—3.5 mm jacks for up to four IR emitters or for acombination of IR
emitters and serial devices. Ports 1 and 2 can be configured independently for serial
control (for controlling receivers or disc changers) or for IR control. See “Connecting
the IR ports/serial ports” in this document for more information.
C USB—One port for an external USB drive (such as a USB stick formatted FAT32). See
“Setting up external storage devices” in this document.
D DIGITAL AUDIO—Outputs audio (AUDIO OUT) shared from other Control4 devices or
from digital audio sources (local media or digital streaming services).
E HDMI OUT—An HDMI port to display navigation menus. Also an audio out over HDMI.
F ID button and RESET—ID button is pressed to identify the device in Composer Pro.
The ID button on the CORE-1 is also an LED that displays feedback useful in a factory
restore. The RESET pinhole is used to reset or factory restore the controller.
G ENET OUT—RJ-45 jack for Ethernet out connection. Acts as a 2-port network switch
with ENET/POE+ IN jack.
H ENET/POE+ IN—RJ-45 jack for a 10/100/1000BaseT Ethernet connection. Also can
power the controller with PoE+.
I ZIGBEE—Antenna for the ZigBee radio.
Installation instructions
To install the controller:
1 Ensure that the home network is in place before starting system setup. An Ethernet
connection to the local network is required for setup. The controller requires a
network connection to use all of the features as designed. After initial configuration,
Ethernet (recommended) or Wi-Fi (with an optional adapter) can be used to
connect the controller to web-based media databases, communicate with other IP
devices in the home, and access Control4 system updates.
2 Mount the controller near the local devices you need to control. The controller
can be hidden behind a TV, mounted on a wall, placed in a rack, or stacked on a
shelf. The CORE-1 Wall-Mount Bracket is sold separately and designed for easy
installation of the CORE-1 controller behind a TV or on the wall.
3 Attach antennas to the ZIGBEE antenna connectors.
4 Connect the controller to the network.
EthernetTo connect using an Ethernet connection, connect the network cable
into the controller’s RJ-45 port (labeled “Ethernet”) and into the network port on
the wall or at the network switch.
Wi-Fi—To connect using Wi-Fi, first connect the unit to Ethernet, connect the
Wi-Fi adapter to the USB port, and then use Composer Pro System Manager to
reconfigure the unit for WiFi.
5 Connect system devices. Attach IR and serial devices as described in “Connecting
the IR ports/serial ports” and “Setting up IR emitters.
6 Set up any external storage devices as described in “Setting up external storage
devices” in this document.
7 If using AC power, connect the power cord to the controller’s power port and then
into an electrical outlet.
A
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Control 4 CORE-1 Specifications

General IconGeneral
BrandControl 4
ModelCORE-1
CategoryController
LanguageEnglish

Summary

Warnings and Safety Precautions

Electrical Shock Warning

Do not expose the apparatus to rain or moisture to reduce the risk of electrical shock.

USB Over-current Protection

Software disables USB output in over-current condition; remove USB device if not powering on.

Control4 CORE-1 Specifications

Supported Models

Product Introduction

Box Contents

Available Accessories

Installation Requirements

Front View Component Identification

Activity LED

Shows when the controller is streaming audio.

IR Receiver Window

Window for the IR receiver used for learning IR codes.

Caution LED Status

Indicates solid red, blinking blue during boot, or orange during factory restore.

Link LED Indicator

Indicates controller identification and communication with Director.

Power LED Status

Shows AC power presence; controller turns on immediately after power is applied.

Back View Port and Button Identification

Power Port

AC power connector for an IEC 60320-C5 power cord.

Serial and IR Out Ports

3.5mm jacks for IR emitters or serial devices; ports 1 & 2 configurable.

USB Port Functionality

One port for external USB drives, formatted FAT32.

Digital Audio Output

Outputs audio shared from other devices or digital sources.

HDMI Output

HDMI port for displaying menus and audio output.

ID and Reset Button

ID button identifies device in Composer Pro; RESET pinhole resets controller.

GENET OUT Port

RJ-45 jack for Ethernet out; acts as 2-port switch with ENET/POE+ IN.

ENET;POE+ IN Port

RJ-45 jack for Ethernet connection; can also power controller via PoE+.

ZigBee Antenna Connector

Connector for the ZigBee radio antenna.

Installation and Connection Procedures

Connecting IR and Serial Ports

Details on connecting IR emitters and serial devices to the controller.

Setting Up IR Emitters

Instructions for connecting and placing IR emitters to control target devices.

External Storage Device Setup

Guidance on connecting and configuring external storage devices.

Composer Pro Driver Information

Instructions on adding the driver to a Composer project using Auto Discovery.

OvrC Setup and Configuration

Steps for remote device management using the OvrC platform.

Troubleshooting and Status Indicators

Resetting to Factory Settings

Procedure to restore the controller to its factory default image.

Power Cycling the Controller

How to turn the controller off and back on using the ID button.

Resetting Network Settings

Steps to reset the controller's network settings to default values.

LED Status Guide

Explanation of the various LED indicators and their meanings.

General Safety Instructions

Basic Safety Rules

Essential safety guidelines including reading instructions and heeding warnings.

Environmental Precautions

Instructions on avoiding water, ensuring ventilation, and avoiding heat sources.

Usage and Handling Guidelines

Rules for using only specified attachments and handling equipment safely.

Servicing and Power Safety

Qualified Servicing Requirement

All servicing must be performed by qualified personnel.

Power Cord Protection

Protect the power cord from being walked on or pinched.

Electrical Surge and Lightning Protection

Equipment is vulnerable to surges; unplug during storms or long periods of inactivity.

Disconnecting Power

How to disconnect unit power from AC mains via cord or circuit breaker.

Short-Circuit Protection

Product relies on building's installation for short-circuit protection (max 20A).

Electrical Safety and Grounding

Grounding Requirements

Product requires a properly grounded outlet (NEMA 5-15); consult electrician for questions.

Bonding Point Usage

The bonding point can provide common ground to other equipment.

Indoor Installation Notice

For indoor use only, in fixed locations like telecommunication centers.

Radio Frequency Interference

Product may interfere with other electrical equipment if placed in close proximity.

Foreign Object Insertion Warning

Never push objects into cabinet slots to avoid touching voltage points or shorting parts.

Product Warnings and Cautions

No User-Serviceable Parts

Do not remove covers for repair; unplug and consult warranty.

Battery Replacement Caution

Risk of explosion/injury if battery replaced by incorrect type; dispose properly.

PoE Network Environment

ITE circuits considered ES1, connected only to PoE networks without outside plant routing.

Optical Transceiver Caution

Optical transceiver must use UL listed, Rated Laser Class I, 3.3 Vdc.

High Voltage and Electric Shock Warnings

Warning signs for dangerous voltage and risk of electric shock.

Compliance and Declarations

Save Instructions and Warning

Keep instructions and warning about rain/moisture exposure.

USA & Canada Compliance

FCC Part 15, Subpart B & IC Unintentional Emissions Interference Statement.

FCC Rules Compliance

Device complies with Part 15 of FCC rules, subject to two conditions.

Radio Frequency Emissions

ISED Unintentional Emissions Statement

Device contains license-exempt transmitters/receivers complying with RSS(s).

FCC Part 15 & IC RSS-247 Intentional Emissions

Statement regarding certification numbers and antenna requirements.

5.15-5.25 GHz Band Usage

Operations in this band are restricted to indoor usage only.

RF Radiation Exposure Statement

Equipment complies with FCC RF and IC exposure limits; maintain 10cm distance.

Regional Compliance Statements

Europe Compliance CE Mark

Compliance confirmed by CE logo; EU Declaration of Conformity available online.

European and UK Compliance

EU Frequency and Power Limits

Lists frequency and maximum transmitted power in EU for 2.4GHz and 5GHz bands.

United Kingdom (UK) Compliance

Compliance confirmed by UKCA logo; UK Declaration of Conformity available online.

Recycling and Environmental Commitment

Snap One's commitment to environmental standards and sustainable growth.

WEEE Compliance Directive

Requirements for labeling and disposal/recycling of electrical and electronic equipment in EU.

Australia & New Zealand Compliance

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