Create STUDIO - Problem Resolution

ENGLISH 11
PROBLEM RESOLUTION
ISSUE CAUSE SOLUTION
The milk frother
does not work.
Wrong voltage.
Connect it with the proper
voltage.
The plug is not connected properly or
has no power.
Check the plug and the electrical
installation.
The power base is not seated properly
or is not making good contact.
Remove the skimmer and replace
it properly.
The internal temperature is too high
(dry-burn protection).
Add cold water to the frother to
cool it down.
Continued use. You have changed
modes immediately after using
another mode.
Wait for it to cool down or replace
the milk before use.
There is dirt in the feed base or the
feed port on the skimmer base has
gotten wet, which could cause a poor
connection to the base.
Clean any dirt or make sure the
feed port on the skimmer base
is dry.
The milk frother
has spilled.
The milk volume exceeds the maxi-
mum capacity of 160 ml.
Use the milk frother with the milk
volume between the inner mini-
mum and maximum marks.
The milk volume exceeds the maxi-
mum capacity of 350ml.
Use the milk frother with the milk
volume between the inner mini-
mum and maximum marks.
The milk frother is
burning.
The frother has been used repeatedly
without cleaning it.
Always clean the frother after
each use.
There is little milk.
Use the milk frother with the milk
volume between the inner mini-
mum and maximum marks.
There is little foam.
If the product heats up and the motor
speed is normal, this problem is main-
ly due to the milk (milk spoilage, etc.).
It is recommended to replace
milk.
The foamer does
not produce foam.
Wrong or damaged accessory.
Use the proper accessory or
replace it with a new one.
The milk used is not whole milk.
Use whole milk with fat content >
3.0% for best results.