Troubleshooting B-1
B
Troubleshooting
Problem Installing
Software
7KH VHWXS SURJUDP IRU :HE&DP *R GRHV QRW UXQ DXWRPDWLFDOO\ DIWHU \RX LQVHUW WKH
LQVWDOODWLRQ &' LQWR WKH GULYH
Cause
The AutoPlay feature in your Windows system may not be enabled.
Solution
To install the software from the CD:
1. Leave the installation CD in the CD-ROM drive.
2. Click
Start
->
Run
.
3. In the
Run
dialog box, click
D:\CTRUN\CTRUN.EXE
.
4. Follow the instructions on the screen to complete the installation.
Problems Using
WebCam Go
7KHUH L V QR 86 % SRUW D YDLOD EOH WR FRQQHFW WKH 86 % FD EOH
Solution
Do one of the following:
❑
Unplug the device currently connected.
❑
Add a self-powered USB hub.
❑
Add a PCI USB card.