Crusader Pro - System Troubleshooting - Water Quality; Hard (untreated) Water to Service Causes and Solutions; System Fails to Regenerate Causes and Solutions

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System Troubleshooting Guidelines
Hard (untreated) Water to Service
These troubleshooting guidelines are not intended to be an all-inclusive or to substitute the
expert diagnosis of your local Certied Water Professional.
Cause Solution
Open or defective bypass Close or verify bypass
Loss of media Refer to problem “Loss of media”
Unit fails to regenerate Refer to problem “System fails to clean”
Valve fails to draw brine Refer to problem “System fails to draw brine”
Decreasing exchange capacity
of resin
Clean or replace resin bed
No salt in brine tank Add salt
Leak at riser tube
Verify that riser tube is seated correctly and is not
damaged by heat or high water pressure
ProGuard supply exhausted Rell ProGuard feeder
System Fails to Regenerate
Cause Solution
Faulty electrical supply
Verify electrical service - Conrm unswitched power
outlet
Obstructed ow meter Clean and/or replace ow meter
Damaged PCB Replace PCB
Damaged drive motor Replace drive motor
Crusader Pro, Deluxe, & Enhanced Systems Owner’s Manual 2020