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Loss of Water Pressure
System Runs Continually Down the Drain
Loss of Media Through Drain Line
Cause Solution
Mineral or iron build-up in resin
tank
Clean resin bed and control valve; increase regen-
eration frequency; increase ProGuard dosage rate
Plugged lower and/or upper
distributor
Verify that distributors are free of debris
Crushed lower and/or upper
distributor
Replace distributor(s) - Check for adequate tem-
perature/pressure protection
Resin damaged due to natural
attrition or chlorine/chloramine
oxidation
Replace resin
Cause Solution
Piston stuck in brine/rinse or
backwash position
Inspect drivetrain and perform remedial action
Damaged seals/spacers Inspect seals/spacers and perform remedial action
Damaged piston Inspect drivetrain and perform remedial action
Cause Solution
Lower and/or upper distributor
damaged
Replace distributor(s)
Leak between rise tube and up-
per distributor
Verify that riser tube is seat correctly and is not
cracked
Heat and/or Pressure Damage
Inspect pressure regulating valve and hot water
backup protection devices. Perform appropriate
remedial action
System Troubleshooting Guidelines
Crusader Pro, Deluxe, & Enhanced Systems Owner’s Manual 2020