10
If your kettle is not working properly, check whether you are able to fix the problem
yourself using the table below. If the problem cannot be fixed with the steps that are
listed, contact the customer service department.
The kettle cannot
be turned on.
Has the kettle
overheated?
Is the power plug
correctly inserted into
the plug socket?
The socket is defective.
Is the amount of water
less than the MIN.
marking?
Is the kettle lid properly
closed?
Has the keep-warm
function been
activated?
Wait until the kettle has
cooled down, then fill
it with water and try
again.
Correct the fit of the
power plug.
Try another plug socket.
Correct fit of lid.
Turn o the kettle
using the ON/OFF
button or remove it
from the power base.
Pour in more water.The kettle turns
o before the
water has boiled.
The kettle does
not turn o.
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE FIX
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