Cyrus DAC X+, Cyrus DAC XP+ User Instructions
12
TROUBLESHOOTING GUIDE
If your Cyrus DAC is not operating properly, disconnect the power and
carefully check all connections and the set-up procedure using the notes in
this handbook. If problems persist, the checklists below may help.
If you are in any doubt, consult your dealer.
No sound from any speaker with any source
Amplifiers not switched on. Switch on all of the system
amplifiers.
Outputs to amplifiers not correctly
connected.
Switch off the power to the audio
system and check that connections
have been correctly made from the
DAC to the system amplifiers and
speakers.
No sound from one source
Incorrect source selected. Check source selection.
Input named incorrectly. Check that the input is correctly
named.
Pause may have been set. Check the source.
Incompatible audio format. Check the audio format of the
disc/tape to ensure it is compatible
with the DAC.
Input not correctly connected. Switch off the power to the audio
system and check that connections
have been correctly made from the
source to the DAC.
Loud noises from the speakers with certain sources or discs
Incompatible audio format. Check the audio format of the
disc/tape to ensure it is compatible
with the DAC.
No sound from one loudspeaker
Balance control at extreme limit. Centralise Balance control.
Does your speaker have fuses? Check speaker, replace fuses.
Power amplifier faulty (DAC XP+
only).
The power amplifier(s) can be tested
by exchanging left and right output
channels from the DAC XP+. Switch
off the power to the audio system
before making any changes to the
connections.
Remote control not operating
Remote control not operating (lights
on remote are weak or not flashing
when commands are sent).
Check batteries.
Remote control not operating (lights
on remote are flashing correctly).
Ensure that the correct system has
been selected on the remote for the
system components you are
operating.
If a fault condition still remains, return the DAC (together with the PSX-R if
you are using one) to your Cyrus appointed dealer or an authorised Service
Centre.
WARRANTY
The warranty should be registered on-line within 8 days of purchase. No
Dealer or Distributor may vary the terms of this warranty, which is personal to
the original Purchaser and is not transferable.
Please retain the sales receipt as proof of purchase.
Warranty claims must wherever possible be made through the retailer from
whom the equipment was purchased.
This warranty excludes:
• Damage caused through neglect, accident, misuse, wear and tear, or
through incorrect installation, adjustment or repair by unauthorised
personnel. Any unauthorised servicing will result in loss of warranty.
• Liability for damage or loss occurring in transit to or from the purchaser.
• Consequential damage, loss or injury, arising from or in conjunction with
this equipment.
Equipment for attention under warranty should be consigned return carriage
paid. If returned equipment is found to comply with the published
specification, CYRUS reserves the right to raise a charge.
The above conditions do not affect your statutory rights as a consumer.
WEEE
This logo means that this product is not to be
disposed of with your household waste. This product
should be handed over to a designated collection
point to be recycled. Your cooperation in the correct
disposal of this product will contribute to the effective
usage of natural resources. For more information on
collection points, contact your disposal service or
City Hall.
To Next Page
Loading...
