D-Link DCS-932L

Troubleshooting
FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage multiple
camerasovertheInternet.Youcanaddyourcameratoyourmydlink.comaccountafter
runningtheInstallationWizard.Userscansignintomydlinkandaccesstheirdevices
undertheiraccountfromaPCconnectedtotheInternetanytime,anywhere.
2. What is mydlink No.? What is it used for?
 Eachcamerahasaunique8-digitmydlinkNo.whichwillbeshownonthelabelontheback
ofyourcamera.This8-digitnumberidentiesyourdevice,andisrequiredtoaddyourdevice
to your mydlink.com account.
3. What can I do if my DCS-932L is not working correctly?
• TryusingthewizardontheincludedCD.
• Tomakesureyourhardwareisinstalledcorrectly,makesurethat:
 -thefrontLEDislitsolidgreen
- your Internet connection is working
 -yourrouter’sLAN&WANconnectionsareok
 -yourroutersupportsUPnP
®
 -yourcameraisonthesamenetworkasyourPC
 -bothyourPCandcamerahaveaworkingInternetconnection
• If your camera is still not working, check your router and make sure it is using the latest
rmware.
4. I cannot run the CD wizard. How do I install my DCS-932L?
 Youcaninstallyourcamerabyusingtheonlinewizard:
• DCS-932L:http://DCS-932L.mydlink.com
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