Why is my Dahua Technology Intercom System device not online?
If your Dahua Technology Intercom System device is not online, it could be due to the unit failing to connect to the network. Check the LED indicator; if it is flashing blue, this indicates a network connection failure. Also, verify that your WiFi router is properly connected to the network.
What to do if my Dahua Technology Intercom System has no picture or signal?
If your Dahua Technology Intercom System shows no picture or signal, first ensure your mobile device is within 1 ft (30 cm) of the camera during setup. If that doesn't work, try repositioning either the camera or the router to improve signal strength. As a last resort, you can reset the device to the factory default and try connecting again using the DMSS app. To reset, press the Reset button on the rear panel of the device for 5 seconds until the blue LED stays on for 3 seconds, then turns off. The device will automatically reboot and restore factory settings.
How to fix Dahua Technology Intercom System when it cannot boot?
If your Dahua Technology Intercom System cannot boot, ensure that you are using a 2.4GHz Wi-Fi network to configure the unit, as it does not support 5GHz networks. Also, check that the camera is properly connected to a power source.
What to do if Dahua Technology Intercom System has no audio?
If you are experiencing no audio with your Dahua Technology Intercom System, first ensure that the audio function on the camera is turned on. Additionally, verify that the audio is turned up on your viewing device.
Why am I not getting messages when motion detection is triggered on my Dahua Technology Intercom System?
If you are not receiving messages when motion detection is triggered on your Dahua Technology Intercom System, check that the alarm subscription is enabled. Also, verify that the PIR zone is enabled and ensure the detection zone angle and distance are set properly.
How to turn on the warning light automatically on Dahua Technology Intercom System?
To enable the warning light automatically on your Dahua Technology Intercom System, ensure that you have enabled and configured white light deterrence.
General| Model | DHI-DB11 |
|---|---|
| Video Compression | H.264 |
| Audio Compression | G.711 |
| Audio Input | Built-in Microphone |
| Audio Output | Built-in Speaker |
| Wireless | IEEE802.11b/g/n |
| Ingress Protection | IP65 |
| Type | Video Doorbell |
| Field of View | 140° |
| Audio | Two-way Audio |
| Connectivity | Wireless |
| Tamper Switch | Yes |
| Operating Voltage | 12V DC |
| Power Supply | 12-24V AC |
| Power Consumption | ≤3W |
| Operating Temperature | -30°C to +50°C |
| Operating Humidity | 10% to 90% |
| Communication Interface | Wi-Fi |
Explains signal words (WARNING, CAUTION, NOTE) and their meanings for potential hazards.
Details electrical safety codes, power source specifications, and grounding.
Essential steps like changing passwords and updating firmware for device security.
Suggestions for enhancing network security and device protection.
Explains how to connect the doorbell to a mechanical or electric chime.
Instructions on installing and connecting the device to the DMSS mobile app.
Provides solutions for the device not powering on or booting up.
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