22
6 FAQ
Bug
I can not boot up
the device.
Please click RESET button for at least five seconds to restore
factory default setup.
SD card write
times
Do not set the SD card as the storage media to storage the
schedule record file. It may damage the SD card duration.
I can not use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
I can not upgrade
the device via
network.
When network upgrade operation failed, you can use port 3800 to
continue upgrade.
Recommended SD
card brand
Kingston 4GB, Kingston 1GB, Kingston 16GB, Transcend 16GB,
SanDisk 1G, SanDisk 4G
Usually we recommend the 4GB (or higher) high speed card in case
the slow speed results in data loss.
Audio function Please use active device for the audio monitor input, otherwise there
is no audio in the client-end.
To guarantee
setup update
After you modified the important setup, please reboot the device via
the software to make sure the setup has been updated to the
storage medium.
Power adapter The power adapter included in the accessories bag can work
ranging from 0℃ to 40 ℃. The device may result in unstable power
supply when the temperature exceeds the working temperature.
Please replace an industry-level power adapter if you are using in
the harsh environments.
I can not fix the
bracket firmly.
Please use the No.2 slot (150mm or higher) screwdriver to secure
the cross-head screws of the bracket firmly. Please use your hands
to test the camera is firm or not after the installation.
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