7 | Troubleshooting
User reference guide
52
EABH/X16D + EAVH/X16S(U)18+23D
Daikin Altherma 3 H F+W
4P556071-1D – 2022.03
7 Troubleshooting
Contact
For the symptoms listed below, you can try to solve the problem yourself. For any
other problem, contact your installer. You can find the contact/helpdesk number
via the user interface.
7.1 To display the help text in case of a malfunction
In case of a malfunction, the following will appear on the home screen depending
on the severity:
▪ : Error
▪ : Malfunction
You can get a short and a long description of the malfunction as follows:
1 Press the left dial to open the main menu and go to
Malfunctioning.
Result: A short description of the error and the error code is
displayed on the screen.
2 Press in the error screen.
Result: A long description of the error is displayed on the
screen.
7.2 To check the malfunction history
Conditions: The user permission level is set to advanced end user.
1 Go to [8.2]: Information > Malfunction history.
You see a list of the most recent malfunctions.
7.3 Symptom: You are feeling too cold (hot) in your living room
Possible cause Corrective action
The desired room temperature is too
low (high).
Increase (decrease) the desired room
temperature. See "4.4.4To change the
desired room temperature"[421].
If the problem recurs daily, do one of
the following:
▪ Increase (decrease) the room
temperature preset value. See
"4.7.1Using preset values"[430].
▪ Adjust the room temperature
schedule. See "4.7.3 Using and
programming schedules" [4 33] and
"4.7.4 Schedule screen:
Example"[436].