Troubleshooting
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this trou-
bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number 1-800-263-2629 for assistance.
PROBLEM
POSSIBLE CAUSE SOLUTION
Dishwasher doesn’t
run
• Fuse blown or circuit breaker tripped.
• Power supply is not turned on.
• Water pressure is low.
• Replace fuse or reset circuit breaker.
• Make sure dishwasher is turned on
and door is closed. Plug in cord
securely.
• Check that water supply is connected
and the water is turned on.
Noise • Some audible sounds are normal.
• Utensils are not secure in basket /
something small dropped into basket.
• Motor hums.
• Sound from soft food shredding
action and detergent cup opening.
• Ensure everything is secured in the
dishwasher.
• If you do not use often, dishwasher
may hum- remember to fill and pump
out appliance every week to keep the
seal moist.
Suds in the tub • Improper detergent / too much soap
• Spilled rinse agent.
• Use only dishwasher detergent to
avoid suds. If suds are present, open
the door and let suds evaporate.
• Always wipe rinse agent spills imme-
diately.
Dishes are not dry • Rinse agent dispenser is empty. • Make sure that the rinse agent dis-
pener is filled.
Dishes and flatware
are not clean (spots
filming)
• Improper program selected/run.
• Improper rack loading.
• Extremely hard water / rinse agent is
empty
• Select a stronger program.
• Make sure that the detergent dis-
penser and spray arms are not blocked
by large dishware.
• Remove all metal utensils from dish-
washer
Detergent left in dis-
penser cups
• Dishes blocking detergent cups
• Not enough water
• Re-load the dishes properly.
• Check water supply
Water standing in
the bottom of the
tub
• This is normal. • A small amount of clean water around
the outlet on the tub button at the back
of the tub keeps the water seal lubri-
cated.
Water doesn’t pump
out of the tub
• Drain is clogged.
• Hose is kinked
• Pump motor faulty.
• Make sure the kitchen sink is draining
well. If the dishwasher drains into a
disposer, run it clear.
• Have it checked by a qualified techni-
cian.
Dishwasher leaks /
steams
• Overfill dispenser or rinse aid spills.
• Dishwasher isn’t level.
• Steam is normal.
• Be careful not to overfill the rinse aid
dispenser. Spilled rinse aid could cause
oversudsing and lead to overflowing.
Wipe away any spills with a damp
cloth.
• Make sure the dishwasher is level.
• Steam coming through the vent by
the door latch is normal during drying
and water draining.
PROBLEM
POSSIBLE CAUSE
SOLUTION
20
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