TROUBLE SHOOTING
Problem The Reason Remedy
No power supply
Wrong connection between
wires and connector
Make sure all connections are correct
Broken fuse/do not turn on car ACC
Find out the reason of the broken fuse, and then
replace it with the identical
fuse/to turn on car ACC
The built-in microprocessor
is unable to work normally
due to the noise and other factors
Press RESET to restore to the factory settings
No sound come out
from the car speakers
1.The speaker cable is not properly connected
2.Not start up external amplifier of the car
3.Making stereo in mute function
when you press mute button
1.Re-connect the speaker cable properly
2.To check stereo and the
connection wire of external amplifier
3.To turn off the MUTE function
Cannot increase the
volume
This machine is running in still,
slow motion or frame by frame playback
There is no sound output in still slow motion
Particular speaker
cannot output sound
Audio setup is not correct
Set the proper audio configuration
Stuck in boot logo
（can not enter system）
System file collapsed
System file collapsed t o
re-install firmware of the system
Radio without good
reception
1.Not to plug or not plug well
the radio antenna.
2.Not to connect ANT wire or
not correctly connect ANT wire
3.The GPS signal in your area is weak
4.AF/TA option turned on
1.To plug well the radio antenna and tightly
2.To connect correctly
3.To make radio in the place with stronger
signal or to add an extra signal enhancer
4.To turn off AF/TA option to search
radio stations.
Failed to receive GPS
signal or to position
accurately
1.Not to connect GPS antenna or
not connect it correctly
2.The GPS signal in your area is weak
3.GPS signal is affected by heavy rain and fog
4.Car is plastered with metallic
membrane which shields radio
from receiving GPS signal
1.To make the screw between GPS
antenna and radio tightly
2.To drive your car in the place with
stronger GPS signal
3.To drive your car to a wide-open
area
4.To move GPS antenna to outside
of the car to check
Failed to save the
operation record after
unplugging car key
Red ACC and yellow B+ cable
do not connect correctly
To reconnect red ACC and yellow
B+ cable correctly
NO signal when
reverse car with
installed rear camera
1.Reverse camera power supply
wire have not been connected correctly
2.Camera RCA video input
connector has not connected to
Camera IN port from the device correctly
1.To connect reverse camera
power supply wire correctly
2.To connect camera RCA video
input connector to Camera IN
port from the device correctly
When the ignition
switch is turned to
the ON position
(or to the ACC position)
the player automatically
switches on
This is a normal function
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