listed below. If the issue is either not solved by the solutions recommended below
1-800-898-6970 or support@bydash.com.
troubleshooting troubleshooting
ISSUE SOLUTION
the heating element will automatically turn
on and off to regulate the temperature and
Indicator Light turns on and off.
ready to use?
shuts off and that means you’re ready to get
ISSUE SOLUTION
When using my
Is this normal?
the Cover by the Cover Handle. To prevent
hot and may cause injury. Lift from the side.
After using my
happening?
There is probably a build-up of burnt food
Scrub Surface with a sponge or soft bristled
Rinse the cloth and wipe again. If food
The Indicator Light will not turn on
to heat.
1. Ensure that the power cord is plugged
into the power outlet.
2.
operating correctly.
3. Determine if a power failure has occurred