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While Dash products are durable, you may encounter one or more of the
problems listed below. If the issue is either not solved by the solutions
recommended below or not included on this page, please contact our
Customer Support team at 1-800-898-6970 or support@bydash.com.
Troubleshooting
ISSUE SOLUTION
The light on the
Multi-Plate Mini Maker
keeps shutting off.
This is normal. During the cooking process,
the heating element will automatically turn
on and off to regulate the temperature and
ensure that the Removable Plates do not
get too hot or cold. When this occurs, the
Indicator Light turns on and off.
How do I know when
the Multi-Plate Mini
Maker is heated and
ready to use?
When the Multi-Plate Mini Maker reaches
the optimal temperature, the Indicator
Light shuts off and that means you’re ready
to get cooking!
There is no On/Off
Button. How do I turn
the Multi-Plate Mini
Maker off and on?
To turn on, simply plug in the power cord.
When you’re done cooking, turn off the
Multi-Plate Mini Maker by unplugging it.
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