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While Dash products are durable, you may encounter one or more of the problems listed
below. If the issue is either not solved by the solutions recommended below or not included
on this page, please contact our Customer Support Team at 1-800-898-6970 or
support@bydash.com.
ISSUE SOLUTION
The light on the Mini
Maker keeps shutting off.
This is normal. During the cooking process, the heating
element will automatically turn on and off to regulate the
temperature and ensure that the Cooking Surface does
not get too hot or cold. When this occurs, the Indicator
Light turns on and off.
How do I know when the
Mini Maker is heated and
ready to use?
When the Mini Maker reaches the optimal temperature,
the Indicator Light shuts off and that means you’re ready
to get cooking!
There is no On/Off
Button. How do I turn the
Mini Maker off and on?
To turn on, simply plug in the power cord. When you’re
done cooking, turn off the Mini Maker by unplugging it.
troubleshooting
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