Warranty
Standard Warranty
• Datavideo equipment are guaranteed against any manufacturing defects for
one year from the date of purchase.
• The original purchase invoice or other documentary evidence should be
supplied at the time of any request for repair under warranty.
• The product warranty period beings on the purchase date. If the purchase
date is unknown, the product warranty period begins on the thirtieth day
after shipment from a Datavideo office.
• Damage caused by accident, misuse, unauthorized repairs, sand, grit or
water is not covered under warranty.
• Viruses and malware infections on the computer systems are not covered
under warranty.
• Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are not
covered under warranty.
• All mail or transportation costs including insurance are at the expense of
the owner.
• All other claims of any nature are not covered.
• Cables and batteries are not covered under warranty.
• Warranty only valid in the country or region of purchase.
• Your statutory rights are not affected.
Three Year Warranty
• All Datavideo products purchased after July 1st, 2017 are qualified for a free
two years extension to the standard warranty, providing the product is
registered with Datavideo within 30 days of purchase.
• Certain parts with limited lifetime expectancy such as LCD panels, DVD
drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting,
Camera module, PCIe Card are covered for 1 year.
• The three-year warranty must be registered on Datavideo's official website
or with your local Datavideo office or one of its authorized distributors
within 30 days of purchase.
To Next Page
Loading...
