dbx 363X - Page 27

Maintenance
Maintenance
and
Troubleshooting
The
363X
is an
all-solid-state
product
with
components
chosen
for high
performance
and
excellent
reliabil-
ity.
Each
363X
is
tested,
burned
in
and
calibrated
at the
factory
and
should
require
no
adjustment
of any
type
throughout
the
life
of
the
unit.
We
recommend
that your
363X
be
returned
to the
factory
should
circum-
stances
arise
which
necessitate
repair
or
recalibration.
The
363X
requires
no
special
preventive
maintenance.
Technical
Support
If
you
require
technical
support,
contact
dbx
customer
service.
Be
prepared
to
accurately
describe
the
problem.
Know
the serial
number of
your 363X
—
this
is
printed
on
a
sticker
attached
to the
rear
panel.
Telephone:
(1)415/351-3500
or
Write:
Customer
Service
or
Fax:
(1)415/351-0500
dbx
Professional
Products
orTelex:
17-1480
a division
of
AKG
Acoustics
Inc.
1525
Alvarado
Street
San
Leandro,
CA
94577
USA
Factory
Service
Always
contact Customer
Service before
returning
a
product
to
the
factory
for
service.
Often,
a problem
is
relatively
simple and
can
be
quickly fixed
after
telephone
consultation.
Products
can
be
returned
to the factory
for
service
only after
Customer
Service
has issued
a
Return
Authorization
number.
This
number flags
the returned
unit
for
priority
treatment
when
it
arrives
on
our
dock,
and
ties it
to
the
appropriate information
file.
Please refer
to
the
terms
of
your Limited
Two-Year
Standard
Warranty,
which
extends
to the
first
end-user.
After
expiration
of the
warranty,
a reasonable
charge
will
be made
for
parts,
labor,
and packing
if
you
choose
to
use
the factory
service
facility.
In
all
cases,
you
are
responsible
for
transportation
charges
to the
factoiy.
dbx will
pay return shipping if
the
unit
is
still
under
warranty.