OBTAiNiNG SERVICE
BEFOREYOU CALL FOR SERVICE:
[] Check troubleshooting on page 13-16.
[] Make sure unit isplugged into outlet.
[] Check the outlet for power. Test the outlet with a lamp to make certain the outlet has power.
[] Make sure ice maker's switch is in the"ON"position.
[] Make sure that there is cold water supplied to the ice maker.
[] Make sure drain plug on bottom of reservoir isinserted.
[] Make certain unit islevel from front to back and side to side.
[] Make certain that the drain line to the ice maker isnot restricted or kinked.
HOW TO OBTAIN SERVICE:
For warranty service, please contact your local service provider or DCSCustomer Care at (888) 936-7872 or go to our website
at www.dcsappliances.com and choose"customer care"to find your nearest Authorized ServiceCenter. Before you call, please have
the following information ready:
[] Model Number (the serial plate is located on the lower right side of the inside front panel - see Fig. 02).
[] Serial Number (the serial plate islocated on the lower right side of the inside front panel - see Fig. 02).
[] Code Number (the serial plate is located on the lower right side of the inside front panel - see Fig. 02).
[] Date of installation
[] A brief description of the problem
Your satisfaction isof the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write or
email us at:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
Email: customer.ca re@fisherpaykel.com
17
To Next Page
Loading...
