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1 This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.
2 The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase
the appliance is free from defect under normal domestic use, both in workmanship and material, subject
to the following conditions.
3 Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the
election of the Company. The Company reserves the right to effect such service through any of its
Service Divisions or Authorised Service Dealers.
4 Carry-in service. Microwave ovens are repaired in our service centres and are not collected from
the customers home. Faulty units should be delivered to the purchasing dealer or to the nearest
Company Service Centre for warranty repairs.
5 Cracked, rusted or corroded solid plates, vitreous enamelware, rust, cosmetic wear or cosmetic/external
damage to products/components/fuses and lamps are specifically excluded from these warranties. It is an
express condition of these warranties that the purchaser takes due care and attention in the use and
maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to
incorrect voltages and subjection to commercial use shall release the Company from its obligations.
6 This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to
the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not
approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
7 The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act
of God. The Company shall not, in terms of these warranties be responsible nor held liable for any
consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
The Company shall not be responsible for damages caused by insect and/or animal infestation.
8 The Company shall not be responsible for transportation or other costs other than those incurred within
the provisions of Point 1 of this Certificate.
9 For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the
customer care line. Please refer to the previous page for South African and Sub-Saharan African
contact details.
10 Where service is requested under warranty and no fault or defect can be found by the Company, all costs
incurred will be for the purchaser's account.
11 This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will
be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for
service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
WARRANTY
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