Dell EMC PowerEdge MX740c - Installing and Removing System Components; Safety Instructions; Before Working Inside Your Sled; After Working Inside Your Sled

Figure 5. ProSupport Enterprise Suite
ProSupport Plus
When you purchase your PowerEdge server, we recommend ProSupport Plus, our proactive and preventative support for your
business-critical systems. ProSupport Plus provides you with all the benets of ProSupport, plus the following:
• A designated Technology Service Manager who knows your business and your environment
• Access to senior ProSupport engineers for faster issue resolution
• Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC
customer base to reduce support issues and improve performance
• Predictive analysis for issue prevention and optimization enabled by SupportAssist
• Proactive monitoring, issue detection, notication and automated case creation for accelerated issue resolution enabled by
SupportAssist
• On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
ProSupport
Our ProSupport service oers highly trained experts around the clock and around the globe to address your IT needs. We will help
you minimize disruptions and maximize availability of your PowerEdge server workloads with:
• 24x7x365 access to certied hardware and software experts
• Collaborative 3rd party support
• Hypervisor and OS support
• Consistent level of support available for Dell EMC hardware, software and solutions
• Onsite parts and labor response options including next business day or four-hour mission critical
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