Figure 7. SC5020 Series Storage System Drive Numbering
Identify the Failed Drive
To determine which drive failed, use Dell Storage Manager.
1 Click the Hardware tab.
2 In the Hardware tab navigation pane, select the Enclosures node.
3 Click the Disks tab.
4 Find the drive with the status of Down.
5 Record the location of the drive from the Name column.
Remove the Failed Drive
Use this procedure to remove a failed drive from the SC5020 series storage system.
Prerequisites
• Before removing the drive, make sure that the following alert is displayed in the Alerts tab of Dell Storage Manager:
Drive # is ready to be removed., where # is the drive position in the storage system.
• Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance
mode.
Steps
1 Remove the front bezel from the storage system.
2 Locate the failed hard drive in the storage system.
3 Press the release button to open the hard drive carrier release handle.
4 Slide the hard drive carrier out of the hard drive slot.
Install the Replacement Drive
Use this procedure to install a drive in the SC5020 series storage system.
Steps
1 Open the release handle on the drive carrier and insert the hard drive carrier into the open drive slot.
2 Slide the drive into the slot until the drive carrier contacts the midplane.
3 Close the drive carrier handle to lock the drive in place.
4 Continue to push rmly until you hear a click and the drive carrier handle fully engages.
5 Clear the drive swap status from the Hardware tab in Dell Storage Manager.
For instructions, see the Dell Storage Manager Administrator’s Guide.
Next steps
1 Install the front bezel on the storage system.
Replacing Storage System Components
15
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