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Dell EMC SC5020 - Storage Controllers

Dell EMC SC5020
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1 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode.
2 Use Dell Storage Manager to send SupportAssist information to technical support.
Storage Controllers
Use this procedure to remove a storage controller from the chassis.
Remove a storage controller if it fails or if a component inside the storage controller fails.
CAUTION: A label on the cover of each storage controller indicates the slot in which the storage controller is to be installed.
Storage controller 1 must be installed in the top slot. Storage controller 2 must be installed in the bottom slot. If you install a
storage controller into the wrong slot, the Storage Center will not function.
Before Working Inside Storage Controller
Perform the following steps before working inside a storage controller.
1 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance
mode.
2 Use Dell Storage Manager to shut down the storage controller.
3 Remove the storage controller from the chassis.
4 Install the service bae into the empty slot of the chassis immediately after removing the storage controller.
CAUTION
: To prevent a thermal shutdown of the storage system, the service bae must be installed within three minutes
of removing the storage controller.
5 Remove the cover of the storage controller.
Storage Controller Service Bae
The service bae is installed in an empty storage controller slot to prevent a thermal shutdown of the storage system.
Install the Service Bae
You might need to remove a storage controller from the storage system for repairs.
About this task
Install the service bae into the open slot within 3 minutes of removing the storage controller from the storage system chassis.
NOTE
: The service bae is included with your shipment.
Steps
1 Place one hand inside the bottom of the bae.
2 Pull the top ap toward you to unfold the bae.
The bae looks like a box with an opening on each side and a ap on the top front.
3 Hold the ap of the bae and slide it into the storage controller slot up to the dotted line.
4 Leave the bae in place until you are ready to replace it with a storage controller.
18
Replacing Storage System Components

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