Dell B1260dn User Manual

Printing problems
125
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences. Select the correct paper source. See the printer driver
help screen.
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen.
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use.
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Condition Possible cause Suggested solutions

Dell B1260dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Resolution color	600 x 600 DPI
Maximum resolution	1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	28 ppm
Maximum duty cycle	20000 pages per month
Number of print cartridges	1
Page description languages	PCL 6, SPL
Memory type	DDR2
Processor model	ARM 11
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	251 sheets
Maximum print size	210 x 297 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Thin paper, Transparencies
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	Fedora 11, Fedora 12, Fedora 13, Fedora 14, Fedora 15, Fedora 6, Fedora 7, Fedora 8, Fedora 9, SuSE Linux 10, SuSE Linux 11, Ubuntu 10.04, Ubuntu 8.04, Ubuntu 8.10, Ubuntu 9.04, Ubuntu 9.10
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Power consumption (printing)	- W
Display	-

Weight and Dimensions

Dimensions (WxDxH)	348 x 338 x 197 mm