116 Appendix
www.dell.com | support.dell.com
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status System toll-free: 1-800-433-9014
AutoTech (For portable and desktop computers) toll-free: 1-800-247-9362
Dell Home and Small Business Group (For portable and desktop computers):
Customer Technical Support (Return Material
Authorization Numbers)
toll-free: 1-800-624-9896
Customer Technical Support (Home sales
purchased via www.dell.com)
toll-free: 1-877-576-3355
Customer Service (Credit Return Authorization
Numbers)
toll-free: 1-800-624-9897
National Accounts (Computers purchased by established Dell national accounts
[have your account number handy] or value-added resellers [VARs]):
Customer Service and Technical Support (Return
Material Authorization Numbers)
toll-free: 1-800-822-8965
Public Americas (Computers purchased by governmental agencies [local, state, or
federal], medical institutions, or educational institutions):
Customer Service and Technical Support (Return
Material Authorization Numbers)
toll-free: 1-800-234-1490
Dell Sales toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Spare Parts Sales toll-free: 1-800-357-3355
Desktop and Portable Fee-Based Technical Support toll-free: 1-800-433-9005
Sales (Catalogs) toll-free: 1-800-426-5150
Fax toll-free: 1-800-727-8320
TechFax toll-free: 1-800-950-1329
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Switchboard 512 338-4400
DellNet™ Technical Support toll-free: 1-877-Dellnet
(1-877-335-5638)
US Virgin Islands General Support 1-877-673-3355
Venezuela General Support 8001-3605
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
9p915bk0.book Page 116 Thursday, April 4, 2002 9:26 AM
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