Solving Problems 33
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS
Windows XP
1 Click the Start button, and then click Control Panel.
2 Click Printers and Other Hardware.
3 Click Phone and Modem Options.
4 Click the Modems tab.
5 Click the COM port for your modem.
6 Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Me
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3 Click the Diagnostics tab.
4 Click the COM port for your modem.
5 Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel, double-click Phone and Modem Options.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click the Properties button.
6 Click the Diagnostics tab to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.
9p915bk0.book Page 33 Thursday, April 4, 2002 9:26 AM
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