46 Solving Problems
www.dell.com | support.dell.com
Printer Problems
NOTE: If you need technical assistance for your printer, call the printer’s manufacturer. See the
printer documentation for the correct phone number.
ELIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the
computer can cause interference. Other causes of interference are:
• Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and
troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power
button information.
VERIFY THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer
(see page 18).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
To Next Page
Loading...
