Using the Keyboard and Touch Pad 53
External Keyboard Problems
NOTE: When you attach
an external keyboard, the
integrated keyboard
remains fully functional.
CHECK THE KEYBOARD CABLE — Shut down the computer (see page 40).
Disconnect the keyboard cable and check it for damage. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard
directly to the computer.
C
HECK THE EXTERNAL KEYBOARD —
1 Shut down the computer (see page 40), wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3 From the Windows
®
desktop, click the Start button, point to All Programs, point
to Accessories, and click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the
display.
If you cannot verify these steps, you may have a defective external keyboard.
T
O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD,
CHECK THE INTEGRATED KEYBOARD —
1 Shut down the computer (see page 40).
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to All Programs, point
to Accessories, and click Notepad.
5 Type some characters on the external keyboard and verify that they appear on the
display.
If the characters appear now but did not with the external keyboard, you may have a
defective external keyboard. Contact Dell (see page 126).
Unexpected Characters
DISABLE THE NUMERIC KEYPAD — Press to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers lock light
is not lit.
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