Contents 7
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 85
General Program Problems
. . . . . . . . . . . . . . . . . . . . . 86
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . 86
A program stops responding
. . . . . . . . . . . . . . . . . . . 86
Error messages appear
. . . . . . . . . . . . . . . . . . . . . 86
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . 86
If Your Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . . 87
If You Drop or Damage Your Computer . . . . . . . . . . . . . . 88
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . 88
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . 89
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . 89
Manually Reinstalling Drivers for Windows XP
. . . . . . . . . 91
Resolving Software and Hardware Incompatibilities
. . . . . . . 92
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 93
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . . 93
Restoring the Computer to an Earlier Operating State . . . . . . 93
Undoing the Last System Restore
. . . . . . . . . . . . . . . . 94
Reinstalling Microsoft
®
Windows
®
XP . . . . . . . . . . . . . . . 95
Before You Reinstall
. . . . . . . . . . . . . . . . . . . . . . 95
Reinstalling Windows XP
. . . . . . . . . . . . . . . . . . . . 95
8 Adding and Replacing Parts
Before You Add or Replace Parts . . . . . . . . . . . . . . . . . 100
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Modem
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Returning a Hard Drive to Dell
. . . . . . . . . . . . . . . . 106
To Next Page
Loading...
