Dell INSPIRON 531S - A Program Is Designed for an Earlier Microsoft Windows Operating System; A Solid Blue Screen Appears

64 Solving Problems
A program is designed for an earlier Microsoft
®
Windows
®
operating
system
A solid blue screen appears
RUN THE PROGRAM COMPATIBILITY WIZARD —
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start → All Programs → Accessories → Program Compatibility Wizard → Next .
2 Follow the instructions on the screen.
Windows Vista
®
:
Use the Program Compatibility Wizard to configure an operating environment
similar to earlier versions of Windows. This may improve the performance of
programs designed for earlier versions of Windows.
1 Click Start , point to Control Panel → Programs → Programs and features.
2 Under Programs and features , click Use an older program with this version of
windows
.
3 Follow the instructions on the screen.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
book.book Page 64 Wednesday, April 16, 2008 3:33 PM