1 Working on your computer............................................................................................................ 5
Storing Chrome device for long term — best practices..................................................................................................5
Safety instructions................................................................................................................................................................ 5
Before working inside your computer........................................................................................................................... 6
Safety precautions...........................................................................................................................................................6
Electrostatic discharge—ESD protection.................................................................................................................... 6
ESD field service kit ........................................................................................................................................................ 7
Transporting sensitive components.............................................................................................................................. 8
After working inside your computer.............................................................................................................................. 8
2 Removing and installing components............................................................................................. 9
Recommended tools..............................................................................................................................................................9
Screw List...............................................................................................................................................................................9
Disassembly and reassembly...............................................................................................................................................10
MicroSD card.................................................................................................................................................................. 10
SIM card tray.................................................................................................................................................................. 12
Base cover.......................................................................................................................................................................15
Battery............................................................................................................................................................................ 20
Memory modules........................................................................................................................................................... 24
WWAN card................................................................................................................................................................... 26
WLAN card..................................................................................................................................................................... 28
Solid state drive............................................................................................................................................................. 30
Speakers......................................................................................................................................................................... 34
Fan...................................................................................................................................................................................39
Heat sink......................................................................................................................................................................... 43
Power-adapter port.......................................................................................................................................................44
LED board.......................................................................................................................................................................48
Touchpad button board................................................................................................................................................ 54
System board................................................................................................................................................................. 57
Coin cell...........................................................................................................................................................................66
Display assembly............................................................................................................................................................ 67
Keyboard.........................................................................................................................................................................73
Palmrest assembly.........................................................................................................................................................79
3 Troubleshooting..........................................................................................................................81
Basic troubleshooting.......................................................................................................................................................... 81
Power issues................................................................................................................................................................... 81
CROSH................................................................................................................................................................................. 85
CROSH commands....................................................................................................................................................... 85
Chrome commands....................................................................................................................................................... 87
Commonly used CROSH command............................................................................................................................ 93
Recovery Chromebook..................................................................................................................................................... 100
Recovering the Chromebook......................................................................................................................................100
Reset Chromebook............................................................................................................................................................102
Contents
Contents 3