Virtualization support.................................................................................................................................................. 81
Wireless options............................................................................................................................................................81
Maintenance................................................................................................................................................................. 82
System logs...................................................................................................................................................................82
Advanced configuration............................................................................................................................................. 82
SupportAssist System Resolution........................................................................................................................... 83
Updating the BIOS............................................................................................................................................................ 83
Updating the BIOS in Windows................................................................................................................................83
Updating the BIOS in Linux and Ubuntu................................................................................................................ 83
Updating the BIOS using the USB drive in Windows..........................................................................................84
Updating the BIOS from the F12 One-Time boot menu.....................................................................................84
System and setup password...........................................................................................................................................85
Assigning a system setup password....................................................................................................................... 85
Deleting or changing an existing system setup password.................................................................................86
Clearing CMOS settings.................................................................................................................................................. 86
Clearing BIOS (System Setup) and System passwords.......................................................................................... 86
Chapter 6: Troubleshooting......................................................................................................... 87
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................87
Running the SupportAssist Pre-Boot System Performance Check................................................................ 87
Diagnostics..........................................................................................................................................................................88
Diagnostic error messages..............................................................................................................................................90
System error messages................................................................................................................................................... 92
Recovering the operating system................................................................................................................................. 93
Backup media and recovery options.............................................................................................................................93
WiFi power cycle............................................................................................................................................................... 93
Chapter 7: Getting help............................................................................................................... 95
Contacting Dell.................................................................................................................................................................. 95
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