No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
• Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
• Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
• Reset the computer or video
player.
The picture does not
fill the entire screen
The picture cannot fill
the height or width of
the screen
• Due to dierent video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.
• Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function is not
available.
Universal Serial Bus (USB) Specific Problems
Common Symptoms What You
Experience
Possible Solutions
USB interface is not USB peripherals are • Check that your monitor is
working not working
turned ON.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector)
• Switch o and then turn on the
monitor again.
• Reboot the computer.
• Some USB devices like external
portable HDD require higher
electric current; connect the
device directly to the computer
system.
High Speed USB 2.0 High Speed USB 2.0 • Check that your computer is
interface is slow. peripherals working
slowly or not working
USB 2.0-capable.
• Some computers have both
USB 2.0 and USB 1.1 ports.
at all Ensure that the correct USB
port is used.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer
Troubleshooting 57