17 Management Firmware Downloads...................................................................................213
Downloading RAID Controller And NVSRAM Packages......................................................................................213
Downloading Both RAID Controller And NVSRAM Firmware..............................................................................213
Downloading Only NVSRAM Firmware................................................................................................................215
Downloading Physical Disk Firmware..................................................................................................................216
Downloading MD3060e Series Expansion Module EMM Firmware.....................................................................217
Self-Monitoring Analysis And Reporting Technology (SMART)...........................................................................218
Media Errors And Unreadable Sectors................................................................................................................218
18 Firmware Inventory...............................................................................................................219
Viewing The Firmware Inventory..........................................................................................................................219
19 System Interfaces.................................................................................................................221
Virtual Disk Service...............................................................................................................................................221
Volume Shadow-Copy Service.............................................................................................................................221
20 Storage Array Software.......................................................................................................223
Start-Up Routine...................................................................................................................................................223
Device Health Conditions.....................................................................................................................................223
Trace Buffers........................................................................................................................................................225
Retrieving Trace Buffers................................................................................................................................226
Collecting Physical Disk Data...............................................................................................................................226
Creating A Support Data Collection Schedule...............................................................................................227
Suspending Or Resuming A Support Data Collection Schedule....................................................................227
Removing A Support Data Collection Schedule.............................................................................................228
Event Log..............................................................................................................................................................228
Viewing The Event Log...................................................................................................................................228
Recovery Guru......................................................................................................................................................229
Storage Array Profile............................................................................................................................................229
Viewing The Physical Associations......................................................................................................................230
Recovering From An Unresponsive Storage Array Condition..............................................................................230
Locating A Physical Disk......................................................................................................................................232
Locating An Expansion Enclosure........................................................................................................................232
Capturing The State Information..........................................................................................................................233
SMrepassist Utility................................................................................................................................................233
Unidentified Devices.............................................................................................................................................234
Recovering From An Unidentified Storage Array.................................................................................................234
Starting Or Restarting The Host Context Agent Software....................................................................................235
Starting The SMagent Software In Windows................................................................................................235
Starting The SMagent Software In Linux.......................................................................................................235
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