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Page 2 Dell Model TL24iSCSIxSAS 1Gb iSCSI to SAS User’s Guide Rev.C
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Contacting Dell
Note:
If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some service may not be available in
your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit http://support.dell.com
2. Verify your country or region in the Choose A Country/Region drop-down menu at
the bottom of the page.
3. Click Contact Us on the left side of the page.
Note:
Toll-free numbers are for use within the country for which they are listed.
4. Select the appropriate service or support link based on your needs.
5. Choose the method of contacting Dell that is convenient for you.
Before you start
There are a number of additional pieces of equipment you will require for the successful installation of your
bridge.
Ethernet Cable
You will require a good quality cable of suitable length to go between your network access point and the
iSCSI bridge. This should be marked as certified to Cat 5e and have a RJ45 style connector at the bridge
end.
SAS Cable
The TL24iSCSIxSAS 1 Gb iSCSI bridge uses a “Mini SAS” style connector, or more commonly known as
iPASS connector, with 2 SAS connections per Port. You will require a SAS cable that supports this
connector at the bridge end and the type of connect your peripheral device supports at the other.
If you are in any doubt, please contact your reseller for assistance.
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