Dell PP27L - Page 37

Reinstalling Software 39
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\software.fm
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Windows Vista:
1
Click the Windows Vista Start button , and right-click Computer .
2 Click Properties → Device Manager .
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click
Properties .
4 Click the Drivers tab → Roll Back Driver .
If Device Driver Rollback does not resolve the problem, then use System
Restore (see "Restoring the Microsoft
®
Windows
®
XP Operating System" on
page 41) to return your computer to the operating state that existed before
you installed the new driver.
Using the Drivers and Utilities Media
If using Device Driver Rollback or System Restore (see "Restoring the
Microsoft
®
Windows
®
XP Operating System" on page 41) does not resolve
the problem, reinstall the driver from your Drivers and Utilities media.
1
With the Windows desktop displayed, insert your Drivers and Utilities
media
.
If this is your first time to use the
Drivers and Utilities media, go to step 2.
If not, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow
the prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe
file.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities media and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities
media.
5 At the Welcome Dell System Owner screen, click Next .