Dell Vostro 1710 User Manual

Dell™ Vostro™ 1710
Service Manual
Troubleshooting
Before Working on Your Computer
Hard Drive
Wireless Local Area Network (WLAN) Card
Fan
Processor Thermal-Cooling
Assembly
Processor Module
Memory
Hinge Cover
Keyboard
Power Button and Multimedia Button Pads
Display
Palm Rest
Fingerprint Reader
Internal Card With Bluetooth Wireless Technology
Optical Drive
System Board Assembly
Speaker Assembly
USB Daughter Card
Battery Latch Assembly
Coin-Cell Battery
Flashing the BIOS
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
CAUTION: A CAUTION indicates potential for property damage, personal injury, or death.
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
®
Windows
®
operating systems
are not applicable.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows
start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a
registered trademark of Bluetooth SIG Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
September 2009 Rev. A01

Dell Vostro 1710 Specifications

General

Chipset	Intel PM965
Battery Life	Up to 3 hours
Display	17-inch WXGA+ (1440x900)
Graphics	NVIDIA GeForce 8400M GS
RAM	Up to 4GB DDR2
Optical Drive	DVD+/-RW
Operating System	Windows Vista / Windows XP
Wireless	Dell Wireless 1390
Ports	4 x USB 2.0, VGA, Ethernet
Battery	6-cell Lithium Ion
Processor	Intel Core 2 Duo

Summary

Troubleshooting

Diagnostic Lights

Explains diagnostic light codes for POST errors and their resolutions.

Hardware Troubleshooter

Guide to using the built-in troubleshooter for hardware incompatibilities.

Dell Diagnostics

Instructions for running diagnostic tests to identify hardware failures.

Solving Problems

General troubleshooting tips and how to handle error messages.

Battery Problems

Safety precautions and troubleshooting for battery-related issues.

Drive Problems

Steps to resolve issues with hard drives and optical drives.

Optical drive problems

Specific advice for optical drive functionality and sound output.

Problems writing to an optical drive

Tips for successful data writing to optical media.

Hard drive problems

Procedures for diagnosing and fixing hard drive malfunctions.

IEEE 1394 Device Problems

Troubleshooting steps for devices connected via IEEE 1394 ports.

Lockups and Software Problems

Solutions for system lockups and general software issues.

A program stops responding

Method to terminate unresponsive applications using Task Manager.

A program crashes repeatedly

Guidance on troubleshooting recurring software crashes.

A program is designed for an earlier Windows operating system

Using compatibility tools for older programs.

A solid blue screen appears

Steps to recover from a blue screen error.

Other software problems

General advice for resolving various software issues.

Memory Problems

Troubleshooting steps for insufficient memory errors.

Power Problems

Steps to diagnose and resolve power-related issues.

Sound and Speaker Problems

Troubleshooting steps for audio output issues.

Video and Display Problems

Steps to troubleshoot display and video output issues.

Dell Technical Update Service

Information about Dell's proactive update notification service.

Before Working on Your Computer

Recommended Tools

Lists the tools required for performing service procedures.

What You Need to Know for Your Safety

Essential safety guidelines to protect yourself and the computer during servicing.

Hard Drive

Removing the Hard Drive

Step-by-step instructions to remove the hard drive from the computer.

Replacing the Hard Drive

Step-by-step instructions to install a new hard drive into the computer.

Wireless Local Area Network (WLAN) Card

Removing a WLAN Card

Step-by-step instructions to remove the WLAN card.

Replacing a WLAN Card

Step-by-step instructions to install a new WLAN card.

Fan

Removing the Fan

Step-by-step instructions to remove the computer fan.

Replacing the Fan

Step-by-step instructions to install a new computer fan.

Processor Thermal-Cooling Assembly

Removing the Processor Thermal-Cooling Assembly

Step-by-step instructions to remove the processor thermal-cooling assembly.

Replacing the Processor Thermal-Cooling Assembly

Step-by-step instructions to install a new thermal-cooling assembly.

Processor Module

Removing the Processor Module

Step-by-step instructions to remove the processor module.

Replacing the Processor Module

Step-by-step instructions to install a new processor module.

Memory

Removing a Memory Module

Step-by-step instructions to remove a memory module.

Replacing a Memory Module

Step-by-step instructions to install a memory module.

Hinge Cover

Removing the Hinge Cover

Step-by-step instructions to remove the hinge cover.

Replacing the Hinge Cover

Step-by-step instructions to install a new hinge cover.

Keyboard

Removing the Keyboard

Step-by-step instructions to remove the keyboard.

Replacing the Keyboard

Step-by-step instructions to install a new keyboard.

Power Button and Multimedia Button Pads

Removing the Power Button and Multimedia Button Pads

Step-by-step instructions to remove the power and multimedia button pads.

Replacing the Power Button and Multimedia Button Pads

Step-by-step instructions to install the power and multimedia button pads.

Display

Display Assembly

Procedures for removing and replacing the entire display assembly.

Display Bezel

Procedures for removing and replacing the display bezel.

Display Panel

Procedures for removing and replacing the display panel.

Display Cable

Procedures for removing and replacing the display cable.

Camera and Microphone Assembly

Procedures for removing and replacing the camera and microphone assembly.

Palm Rest

Removing the Palm Rest

Step-by-step instructions to remove the palm rest.

Replacing the Palm Rest

Step-by-step instructions to install a new palm rest.

Fingerprint Reader

Removing the Fingerprint Reader

Step-by-step instructions to remove the fingerprint reader.

Replacing the Fingerprint Reader

Step-by-step instructions to install a new fingerprint reader.

Internal Card With Bluetooth® Wireless Technology

Removing the Card

Step-by-step instructions to remove the internal Bluetooth card.

Replacing the Card

Step-by-step instructions to install a new internal Bluetooth card.

Optical Drive

Removing the Optical Drive

Step-by-step instructions to remove the optical drive.

Replacing the Optical Drive

Step-by-step instructions to install a new optical drive.

System Board Assembly

Removing the System Board Assembly

Step-by-step instructions to remove the system board.

Replacing the System Board Assembly

Step-by-step instructions to install a new system board.

Speaker Assembly

Removing the Speaker Assembly

Step-by-step instructions to remove the speaker assembly.

Replacing the Speaker Assembly

Step-by-step instructions to install a new speaker assembly.

USB Daughter Card

Removing the USB Daughter Card

Step-by-step instructions to remove the USB daughter card.

Replacing the USB Daughter Card

Step-by-step instructions to install a new USB daughter card.

Battery Latch Assembly

Removing the Battery Latch Assembly

Step-by-step instructions to remove the battery latch assembly.

Replacing the Battery Latch Assembly

Step-by-step instructions to install a new battery latch assembly.

Coin-Cell Battery

Removing the Coin-Cell Battery

Step-by-step instructions to remove the coin-cell battery.

Replacing the Coin-Cell Battery

Step-by-step instructions to install a new coin-cell battery.

Flashing the BIOS

Flashing the BIOS From a CD

Instructions for updating BIOS using a CD-ROM.

Flashing the BIOS From the Hard Drive

Instructions for updating BIOS from a downloaded file on the hard drive.