What to do if Dell XPS 13 9340 Laptop battery is swollen?
If you notice a swollen battery in your Dell Laptop, immediately stop using the laptop. Disconnect the AC adapter and allow the battery to fully discharge. Replace the swollen battery and dispose of it correctly. You may also contact Dell product support to explore options for replacing the swollen battery under your warranty or service contract.
General| Model | XPS 13 9340 |
|---|---|
| Storage | 256GB, 512GB SSD |
| Graphics | Intel Iris Xe Graphics |
| Operating System | Windows 11 Home, Windows 11 Pro |
| Battery | 55 Whr |
| Ports | 2x Thunderbolt 4 (USB-C) |
| Audio | Waves MaxxAudio Pro |
| Camera | 720p HD |
| Wireless | Bluetooth |
| Dimensions | Width: 11.63" (295.3 mm) |
| Color | Platinum |
Details the ports and features visible on the right side of the XPS 13 9340.
Details the ports and features visible on the left side of the XPS 13 9340.
Details the top view, including the keyboard, capacitive touch panel, and power button.
Details the display components such as cameras, sensors, and status lights.
Details the bottom view, including speakers and the service tag label.
Explains the location and purpose of the Service Tag for identification.
Describes the battery status light behavior and charging indicators.
Steps to connect the power adapter and perform the initial boot sequence.
Guidance for setting up Ubuntu or Windows operating systems on the computer.
Information on locating and using essential Dell applications like MyDell and SupportAssist.
Lists the physical dimensions and weight of the XPS 13 9340 laptop.
Details the supported CPU types, chipset, and processor specifications.
Lists the operating systems compatible with the XPS 13 9340.
Details memory type, speed, slots, and storage interface types.
Describes the available external ports and internal slots for connectivity.
Details the supported WLAN module and audio system specifications.
Details keyboard features, layout, and touchpad specifications.
Details camera specifications, fingerprint reader technology, and sensor information.
Details integrated graphics and multiple display support capabilities.
Lists hardware security features and operating/storage environment parameters.
Information on Dell support policy and low blue light display features.
General safety guidelines for protecting the computer and ensuring personal safety.
Steps to take before starting any internal work on the computer.
Essential precautions and measures to prevent electrostatic discharge damage.
Details the ESD field service kit and proper handling of sensitive components.
Steps for reassembly, exiting service mode, and recommended service tools.
Notes on BitLocker during updates and a list of screws used for components.
An overview image and list of the computer's major internal components.
Procedures for removing and installing the computer's base cover.
Steps for safely removing and installing the rechargeable Li-ion battery.
Procedures for removing and installing M.2 2230 and M.2 2280 solid-state drives.
Steps for removing and installing the system cooling fans and heat sink.
Procedures for removing and installing the entire display assembly.
Steps for removing and installing the main system board.
Procedures for removing and installing the power button with fingerprint reader.
Steps for removing and installing the computer keyboard.
Procedures for removing and installing the palm-rest assembly.
Lists the operating systems supported by the XPS 13 9340.
Guidance on finding and installing drivers and software updates.
Details the specifications of the integrated Intel Arc Graphics processor.
Instructions on how to access the BIOS setup utility.
Explains the keyboard keys used for navigating within the BIOS setup.
Instructions on accessing the F12 boot menu for one-time boot options.
Details various system setup options, including boot, security, and device configurations.
Instructions for updating the system BIOS via Windows or USB drive.
Guidance on setting, changing, and clearing system and BIOS setup passwords.
Guidelines for safely handling and replacing swollen Li-ion batteries.
Instructions on finding the Service Tag for support.
Information on running pre-boot system performance check diagnostics.
Details on running M-BIST and LCD BIST self-tests for diagnostics.
Explains the L-BIST test for checking the LCD power rail.
How to run the LCD built-in self-test to diagnose screen issues.
Explanation of Service LED light patterns and associated error codes.
Guidance on using Dell SupportAssist OS Recovery for system recovery.
Procedure to reset the Real Time Clock for No POST/No Boot issues.
Recommendations for creating recovery media for Windows.
Steps to perform a Wi-Fi power cycle to resolve connectivity issues.
Procedure to drain residual static electricity from the computer.
List of resources like Dell website, My Dell app, and knowledge base articles.
Information on how to contact Dell for sales, technical support, or service issues.
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