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emily49Sep 13, 2025
What to do if my Dell Desktop has a BIOS and ROM failure?
- MMichael MerrittSep 13, 2025
If your Dell Desktop experiences a BIOS and ROM failure, note the error code and contact Dell.
What to do if my Dell Desktop has a BIOS and ROM failure?
If your Dell Desktop experiences a BIOS and ROM failure, note the error code and contact Dell.
General| Bus type | DMI3 |
|---|---|
| Stepping | B0 |
| Tjunction | 100 °C |
| Processor cache | 8 MB |
| Processor cores | 4 |
| Processor model | i7-7700 |
| System bus rate | 8 GT/s |
| Processor family | Intel® Core™ i7 |
| Processor socket | LGA 1151 (Socket H4) |
| Processor threads | 8 |
| Processor codename | Kaby Lake |
| Processor frequency | 3.6 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 4.2 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x16, 1x8+2x4, 2x8 |
| Thermal Design Power (TDP) | 65 W |
| Number of processors installed | 1 |
| Maximum number of PCI Express lanes | 16 |
| Memory types supported by processor | DDR3L, DDR4-SDRAM |
| Memory voltage supported by processor | 1.35 V |
| Memory clock speeds supported by processor | 1333, 1600, 2133, 2400 MHz |
| Maximum internal memory supported by processor | 64 GB |
| Memory slots | 4x DIMM |
| Internal memory | 16 GB |
| Memory channels | Dual-channel |
| Memory clock speed | 2400 MHz |
| Internal memory type | DDR4-SDRAM |
| HDD size | 3.5 \ |
| HDD speed | 7200 RPM |
| HDD interface | SATA III |
| Storage media | HDD |
| Optical drive type | DVD Super Multi |
| Card reader integrated | Yes |
| Total storage capacity | 2000 GB |
| Compatible memory cards | SD, SDHC, SDXC |
| CUDA cores | 1920 |
| On-board graphics card ID | 0x5912 |
| Discrete graphics card model | NVIDIA® GeForce® GTX 1070 |
| On-board graphics card model | Intel® HD Graphics 630 |
| Discrete graphics card memory | 8 GB |
| Discrete graphics memory type | GDDR5 |
| On-board graphics card OpenGL version | 4.4 |
| On-board graphics card base frequency | 350 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1150 MHz |
| Number of displays supported (on-board graphics) | 3 |
| Wi-Fi standards | Wi-Fi 5 (802.11ac) |
| Bluetooth version | 4.2 |
| Cabling technology | 10/100/1000Base-T(X) |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| USB 2.0 ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 7 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 0 |
| Chassis type | Tower |
| Product color | Black |
| Placement supported | Vertical |
| Audio chip | Realtek ALC3861 |
| Audio system | Waves MaxxAudio Pro |
| Product type | PC |
| Audio output channels | 7.1 channels |
| Power supply | 460 W |
| Power supply input voltage | 100 - 240 V |
| Power supply input frequency | 50 - 60 Hz |
| Operating altitude | -15.2 - 3048 m |
| Non-operating altitude | -15.2 - 10668 m |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 5 - 35 °C |
| Storage relative humidity (H-H) | 0 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Cables included | AC |
| Scalability | 1S |
| Processor code | SR338 |
| Processor ARK ID | 97128 |
| Processor package size | 37.5 x 37.5 mm |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Thermal solution specification | PCG 2015C |
| Intel Identity Protection Technology version | 1.00 |
Weight and Dimensions| Depth | 356 mm |
|---|---|
| Width | 180 mm |
| Height | 386.5 mm |
| Weight | 10000 g |
Initial steps to prepare the computer for servicing.
Essential safety guidelines for computer maintenance and repair.
Labeled diagram showing internal computer components.
Detailed identification of system board connectors, slots, and jumpers.
Step-by-step guide for safely removing the computer's right-side cover.
Step-by-step guide for correctly reinstalling the computer's right-side cover.
Necessary steps before proceeding with top cover removal.
Step-by-step guide for safely removing the computer's top cover.
Step-by-step guide for correctly reinstalling the computer's top cover.
Final steps after reinstalling the computer's top cover.
Necessary steps before proceeding with bottom cover removal.
Step-by-step guide for safely removing the computer's bottom cover.
Step-by-step guide for correctly reinstalling the computer's bottom cover.
Final steps after reinstalling the computer's bottom cover.
Necessary steps before proceeding with front bezel removal.
Step-by-step guide for safely removing the computer's front bezel.
Step-by-step guide for correctly reinstalling the computer's front bezel.
Final steps after reinstalling the computer's front bezel.
Steps to perform before removing the primary hard drive.
Instructions for removing the primary hard drive using tab mechanisms.
Instructions for installing the primary hard drive using tab mechanisms.
Steps to perform after replacing the primary hard drive.
Steps to perform before removing the primary hard drive.
Instructions for removing the primary hard drive using screws.
Instructions for installing the primary hard drive using screws.
Steps to perform after replacing the primary hard drive.
Steps to perform before removing the secondary hard drive.
Step-by-step instructions for removing the secondary hard drive.
Step-by-step instructions for installing the secondary hard drive.
Steps to perform after installing the secondary hard drive.
Steps to perform before removing the solid-state drive.
Step-by-step instructions for removing the solid-state drive.
Step-by-step instructions for installing the solid-state drive.
Steps to perform after installing the solid-state drive.
Steps to perform before removing the power-supply unit.
Step-by-step instructions for removing the power-supply unit.
Step-by-step instructions for installing the power-supply unit.
Steps to perform after installing the power-supply unit.
Steps to perform before removing the coin-cell battery.
Step-by-step instructions for removing the coin-cell battery.
Step-by-step instructions for installing the coin-cell battery.
Steps to perform after installing the coin-cell battery.
Steps to perform before removing the chassis fan.
Step-by-step instructions for removing the chassis fan.
Step-by-step instructions for installing the chassis fan.
Steps to perform after installing the chassis fan.
Steps to perform before removing the graphics card.
Step-by-step instructions for removing the graphics card.
Step-by-step instructions for installing the graphics card.
Steps to perform after installing the graphics card.
Steps to perform before removing full-length graphics cards.
Step-by-step instructions for installing full-length graphics cards.
Steps to perform after installing full-length graphics cards.
Steps to perform before removing memory modules.
Step-by-step instructions for removing memory modules.
Step-by-step instructions for installing memory modules.
Steps to perform before removing the optical drive.
Step-by-step instructions for removing the optical drive.
Step-by-step instructions for installing the optical drive.
Steps to perform after installing the optical drive.
Steps to perform before removing the power-button module.
Step-by-step instructions for removing the power-button module.
Step-by-step instructions for installing the power-button module.
Steps to perform after installing the power-button module.
Steps to perform before removing the top I/O panel.
Step-by-step instructions for removing the top I/O panel.
Step-by-step instructions for installing the top I/O panel.
Steps to perform after installing the top I/O panel.
Steps to perform before removing the blower and heat-sink assembly.
Step-by-step instructions for removing the blower and heat-sink assembly.
Step-by-step instructions for installing the blower and heat-sink assembly.
Steps to perform after installing the blower and heat-sink assembly.
Steps to perform before removing the processor fan and heat-sink assembly.
Step-by-step instructions for removing the processor fan and heat-sink assembly.
Step-by-step instructions for installing the processor fan and heat-sink assembly.
Steps to perform after installing the processor fan and heat-sink assembly.
Steps to perform before removing the processor.
Step-by-step instructions for removing the processor.
Step-by-step instructions for installing the processor.
Steps to perform after installing the processor.
Steps to perform before removing the wireless card.
Step-by-step instructions for removing the wireless card.
Step-by-step instructions for installing the wireless card.
Steps to perform before removing the antenna.
Step-by-step instructions for removing the antenna.
Step-by-step instructions for installing the antenna.
Steps to perform after installing the antenna.
Steps to perform before removing the system board.
Step-by-step instructions for removing the system board.
Step-by-step instructions for installing the system board.
Steps to perform after installing the system board.
Explanation of the BIOS setup program's purpose and features.
Instructions on how to access the BIOS setup utility.
Description of options available in the main BIOS setup menu.
Description of options available in the advanced BIOS setup menu.
Description of security-related options in BIOS setup.
Description of boot order and device options in BIOS setup.
Description of options for saving or discarding BIOS changes.
Steps to perform before clearing BIOS passwords.
Step-by-step instructions for clearing forgotten BIOS passwords.
Steps to perform before clearing CMOS settings.
Step-by-step instructions for clearing CMOS settings.
Information and links for online support and documentation.
