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Dell XPS 8960 User Manual

Dell XPS 8960
78 pages
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XPS 8960
Service Manual
Regulatory Model: D30M
Regulatory Type: D30M004
December 2022
Rev. A00

Table of Contents

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Dell XPS 8960 Specifications

General IconGeneral
Processor13th Gen Intel Core i7
GraphicsNVIDIA GeForce RTX 3060
MemoryUp to 64GB DDR5
Storage512GB SSD
Operating SystemWindows 11 Pro
WirelessWi-Fi 6E, Bluetooth
Power Supply460W
Ports (Front)USB 3.2 Gen 1 Type-A, USB 3.2 Gen 1 Type-C, Headphone/Microphone combo jack
Ports (Rear)USB 2.0, USB 3.2 Gen 1, USB 3.2 Gen 2, HDMI, DisplayPort, Ethernet
Expansion SlotsPCIe x16

Summary

Working inside your computer

Before working inside your computer

Steps and notes before beginning internal computer operations.

Safety instructions

Guidelines to protect the user and the computer from potential damage.

Safety precautions

Important safety measures to observe before disassembly or reassembly.

Electrostatic discharge—ESD protection

Measures to prevent damage from static electricity to sensitive components.

After working inside your computer

Steps to reassemble and secure the computer after internal work.

Removing and installing components

Recommended tools

List of tools required for component removal and installation procedures.

Screw list

Details about screws used for various components, including types and quantities.

Left-side cover

Procedure for removing and installing the computer's left-side panel.

3.5-inch hard drive

Procedures for removing and installing a 3.5-inch hard disk drive.

Graphics card

Steps for removing and installing the graphics processing unit.

Memory modules

Instructions for removing and installing RAM modules.

Power-supply unit

Steps for removing and installing the computer's power supply.

Processor

Steps for removing and installing the central processing unit (CPU).

System board

Detailed instructions for removing and installing the main system board.

System setup

Entering BIOS setup program

Steps to access the computer's BIOS setup utility.

Navigation keys

Explanation of keys used to navigate the BIOS setup interface.

System setup options

Detailed list and descriptions of configurable BIOS settings.

Troubleshooting

SupportAssist diagnostics

How to run pre-boot system hardware diagnostics.

System-diagnostic lights

Understanding the meaning of power and status lights.

Recovering the operating system

Procedures for restoring the operating system using Dell tools.

Drain residual flea power (perform hard reset)

How to discharge residual power from the system.

Getting help and contacting Dell

Self-help resources

Overview of online resources for product information and support.

Contacting Dell

Information on how to reach Dell support for various issues.

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