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The machine can still prepare several milk beverages before it is blocked
preventively. The blockage prevents any damage to the machine and en-
sures its proper functioning over its lifetime.
In case the machine is blocked, please descale it. Please make sure the en-
tire descaling procedure is completed. If it is not completed, the machine
will remain blocked.
NOTE: Always respect descaling agent and water volumes in the tank to
ensure completion of the cycles.
Troubleshooting
No light on the buon. • The machine has turned OFF automatically; push the buon
or “UNLOCK” the machine.
• Check the mains, plug, voltage, and fuse.
No coee, no water, no milk. • Check that the water tank is filled.
• Check that a fresh capsule is inserted in correct position,
that the handle is properly locked and push the buon to
start.
• Descale if necessary.
• Open the machine head and let the capsule be ejected.
Then perform a cleaning as per cleaning section.
• Check if milk carafe is inserted and filled.
Coee comes out very slowly. • Flow speed depends on the coee variety.
Coee is not hot enough. • Preheat cup with hot drinking water from the tap.
• Descale if necessary.
Leakage or unusual coee flow. • Check that the water tank is well positioned. Empty the drip
tray.
Machine turns to “OFF mode”. • To save energy the machine will turn o aer 2 minutes of
non-use.
• See paragraph on “Energy Saving”.
Coee grounds in the cup. • Perform the cleaning procedure twice.
• See paragraph on “coee cleaning”.
The machine doesn’t start and
has lights steady on. If blinking,
see next points.
• Check that handle is properly locked.
• If you want to brew a Coee or Espresso, check that a fresh
capsule is inserted in correct position, that the handle is
properly locked and push the buon to start.
• If you are cleaning, descaling or emptying the system, check
that no capsule is inserted then close, lock the machine and
push the buon to start one of these operations.
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