Denon AVR-X550BT Service Manual

3. HDMI/DVI
No picture or sound is output.
Check the Blu-ray/DVD player.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
(3) Is a certied HDMI cable (with the HDMI mark)
being used?
(4) Is the HDMI/DVI cable shorter than 5m?
(5) When the input signal is Deep Color or 4K, are
you using a "
High speed HDMI cable with
Ethernet
" or "
High speed cable
" that bears the
HDMI logo?
(6) Are a picture and sound output when a
different HDMI/DVI cable is used?
(2) Is an HDMI/DVI selector, repeater or image
quality improvement device being used?
(7) Are the HDMI output settings of the Blu-ray/
DVD player correct?
(9) Are a picture and sound output when the res-
olution of the Blu-ray/DVD player is changed?
(8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the uorescent display lit?
Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
(10) Is sound output from the speaker terminal of
this unit when the power of the TV is turned
off or the cable connecting the TV to this unit
is removed?
Check the connection of the HDMI/DVI cable.
Use a certied HDMI cable (with the HDMI mark).
Replace the HDMI/DVI cable with the one shorter
than 5m (2m is recommended) and check again.
Use an "
High speed HDMI cable with Ethernet
"
or "
High speed cable
" that comes with the HDMI
logo.
The HDMI/DVI cable is faulty.
Remove all of these and connect only the HDMI/
DVI cable.
Check the instruction manual of the Blu-ray/DVD
player and set the HDMI output correctly.
Set the output resolution of the Blu-ray/
DVD player to the resolution supported by
the TV.
The Blu-ray/DVD player may not support the
HDCP repeater function.
Refer to the manufacturer of the Blu-ray/DVD
player.
3.1. No picture or sound is output (HDMI to HDMI)
Check the TV.
(12) Does the TV support HDCP?
(14) Is the TV input setting set to HDMI?
(13) Does the TV support 1080P/4K?
Use a TV that supports HDCP. Computer monitors
cannot be used.
Check the instruction manual of the TV and check
the input setting.
If the TV does not support 1080P/4K, a picture
cannot be output even if the Blu-ray/DVD player is
set to 1080P/4K.
(11) Are a picture and sound output when a
different Blu-ray/DVD player is used?
The Blu-ray/DVD player is faulty.
Go to next page.
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
YES
YES
YES
NO
NO
YES
YES
YES
NO
NO
NO
(15) Are a picture and sound output when a
different TV is used?
The TV is faulty.
YES
YES
NO
Check the unit.
Before Servicing
This Unit
Electrical Mechanical Repair Information Updating
60

Denon AVR-X550BT Specifications

General

Optical disc player type	-
Built-in HDD	No
Multichannel decoding	Yes
Audio decoders	Dolby Atmos, Dolby Surround, Dolby TrueHD
RMS rated power	130 W
Audio output channels	5.1 channels
Audio formats supported	AAC, FLAC, MP3, WMA
AM band range	522 - 1611 kHz
FM band range	58.5 - 1.8 MHz
Product color	Black
HDMI in	5
Composite video in	2
SCART ports quantity	0
Number of HDMI outputs	1
AC input voltage	230 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.1 W
Package weight	Weight of the packaged product in gram.

Weight and Dimensions

Main unit weight	7257 g
Main unit dimensions (WxDxH)	431 x 304 x 127 mm