ENGLISH
16
TROUBLESHOOTING GUIDE
Many common problems can be solved easily by utilizing the chart below. For more serious or persistent problems,
contact a
service center or call 1-(800)-4-
.
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before
all repairs
SYMPTOM CAUSE FIX
Motor does not run with
contact trip depressed.
Trigger lock in locked position. Unlock trigger lock.
Dryfire lock out engaged, blocking contact trip from
traveling fully.
Load more staples into magazine.
Tool is stalled, locking the motor from rotating. Rotate the stall release lever on the tool and the mechanism will
release. If driver does not return, remove battery and manually
push driver back to home position.
Battery is hot. (Check LED indicator to verify
these conditions.)
Let the battery cool or replace it with a cool pack.
Tool is hot. (Check LED indicator to verify
these conditions.)
Let the tool cool down before continuing use.
Bent contact trip. See authorized service center.
Motor stops running after 4 seconds. Normal operation, release contact trip and redepress.
Terminals are dirty or damaged. See authorized service center.
Damaged internal electronics. See authorized service center.
Damaged trigger. See authorized service center.
Low battery charge or damaged battery. Check charge level if pack shows state-of-charge. Charge or
replace battery pack if necessary.
Tool does not actuate (motor
runs but will not fire).
Dry fire lock out is engaged with only 5 staples
remaining in magazine.
Load more staples in magazine to disengage dryfire lockout.
Jammed staple/drive blade not returned to home
position.
Remove battery, clear jammed staple, cycle stall release lever,
(push driver up manually if necessary) reinsert battery pack.
Damaged driver. Replace driver with kit, or see authorized service center.
Jammed internal mechanism. See authorized service center.
Damaged internal electronics. See authorized service center.
Motor starts up but generates
a lot of noise.
Jammed staple and driver is stuck in down position. Use stall release lever, clear any jammed staples, and return driver
manually if necessary.
Damaged driver. Replace driver with kit, or see authorized service center.
Driver blade continues to get
stuck in down position or does
not travel freely.
Jammed staple and driver is stuck in down position. Use stall release lever, clear any jammed staples, and return driver
manually if necessary.
Debris in nosepiece. Clean nose area and watch closely for small pieces of broken
staples stuck in the track. Refer to Clearing a Jammed Staple.
Damaged or worn driver. Replace driver with kit, or see authorized service center.
Tool operates but does not
drive staple fully.
Power setting in wrong position. Select higher power setting.
Depth adjust setting incorrect. Adjust tool free depth adjust dial.
Tool not firmly applied to workpiece. Apply adequate force to tool securing it tightly to workpiece See
instruction manual.
Material and staple length. If the unit continues to stall (forcing the need to rotate the stall
release lever) choose the appropriate material and staple length
that is not too rigorous of an application.
Damaged or worn driver tip. Replace driver with kit, or see authorized service center.
Damaged actuation mechanism. See authorized service center.
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