What to do if Deye Inverter displays Battery_comm_warn?
If your Deye Inverter displays a Battery_comm_warn, it means there is abnormal battery communication. Check whether the BMS connection is stable and if the BMS data is abnormal.
What should I check if my Deye SUN-15K-SG01HP3-EU-AM2 Inverter displays AC_UnderFreq_Fault?
If your Deye Inverter displays an AC_UnderFreq_Fault, it means the grid frequency is out of range. Check whether the frequency is in the range of the specification. Also, check whether AC cables are firmly and correctly connected.
What should I check if my Deye SUN-15K-SG01HP3-EU-AM2 displays AC_OverFreq_Fault?
If your Deye Inverter displays an AC_OverFreq_Fault, it means the grid frequency is out of range. Check whether the frequency is within the specification range. Also, check that the AC cables are firmly and correctly connected.
What should I check if my Deye SUN-15K-SG01HP3-EU-AM2 displays AC_UV_UnderVolt_Fault?
If your Deye Inverter displays an AC_UV_UnderVolt_Fault, it indicates that the grid voltage is out of range. Check if the voltage is within the specified range. Also, ensure that AC cables are firmly and correctly connected.
What should I check if my Deye SUN-15K-SG01HP3-EU-AM2 displays AC_UV_OverVolt_Fault?
If your Deye Inverter displays an AC_UV_OverVolt_Fault, it indicates that the grid voltage is out of range. Check if the voltage is within the specified range. Also, ensure that AC cables are firmly and correctly connected.
What does it mean if my Deye SUN-15K-SG01HP3-EU-AM2 Inverter shows DC_Insulation_Fault?
If your Deye Inverter shows a DC_Insulation_Fault, it means the PV isolation resistance is too low. You should check if the connection of PV panels and the inverter is firm and correct. Also, verify whether the PE cable of the inverter is connected to ground.
What to do if my Deye SUN-15K-SG01HP3-EU-AM2 Inverter shows AC_Overload_Fault?
If your Deye Inverter displays an AC_Overload_Fault, check the backup load connection to ensure it is within the allowed power range.
General| Model | SUN-15K-SG01HP3-EU-AM2 |
|---|---|
| Type | Hybrid Inverter |
| Rated Power | 15000 W |
| Max. DC Input Voltage | 1000V |
| Starting Voltage | 200 V |
| MPPT Efficiency | 99.9% |
| Number of MPPTs | 2 |
| Number of MPPT Trackers | 2 |
| Max. Input Current per MPPT | 26 A |
| Nominal AC Grid Frequency | 50/60Hz |
| THDi | <3% |
| DC Switch | Yes |
| Protection Degree | IP65 |
| Operating Temperature Range | -25°C to +60°C |
| Cooling Method | Smart cooling |
| Protection Class | I |
| Max. DC Input Power | 19500W |
| Max. AC Output Power | 16500 VA |
| Communication | RS485, Wi-Fi |
| AC Voltage Range | 180-280V |
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