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Troubleshooting
Error Cause Solution
When in charging, press
the START button and
the vacuum won’t back
off and starts cleaning.
And the light turns red
with 3 beeps
Switch button is turned
off
Turn on the switch
button and press the
START button again
The vacuum is connected
to the adaptor directly
for charging
Cut off the power and
turn on the switch
button
The inside fan doesn’t
work when installing the
dust bin
Inappropriate installment
of dust bin
Re-install the dust bin
Magnet of dust bin gets
lost
Contact the seller
Fan failure Contact the seller
The vacuum keeps acting
like: back- swing from
left to right- back- turn
around
Foreign body in roller
brush tank
Clean the roller brush
tank
The vacuum keeps acting
like: back- turn in circles
or keep turning in circles
Front sensors get
covered by dust
Clean the sensors
Cliff sensors get covered
by dust
The vacuum acts like:
back -turn around for 3
times when cleaning
Front bumper gets stuck
Gently pull and pat the
front bumper
The vacuum acts like:
back -turn around every
2-3 seconds when
cleaning and without any
other trouble
Nose wheel failure
Move the nose wheel by
hand and check if it gets
stuck
●
Errors and solutions
Troubleshooting
●
Product specifications
Item Specifications
Diameter 305mm
Height
75mm
Net weight 3kg
Voltage
14.8V
Battery Li-ion 2600mAh
Dust bin capacity 350ml
Charging type Auto
Cleaning modes Auto, spot, edge, scheduling
Charging hour 5 hours
Working hour
150 minutes
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