55
ENGLISH
FAULTS POSSIBLE CAUSES SOLUTION
Milk foam
does not form
Milk not suitable
Check the fat content.
Use fresh, partially skimmed milk
Milk too hot
Use milk at
fridge temperature
The loading lever does not reach
the dispensing position
Pod inserted incorrectly
Repeat the sequence, lever in
rest position, lever in dispensing
position
The coffee flows out too quickly,
creamy coffee is not dispensed
Used pod
Return the lever to the rest position
and insert a new pod
Grinding too coarse Use a different blend
Old or unsuitable coffee Use a different blend
The coffee does not flow out or
only flows out in drops
Insufficient water Top up with water
Dispenser clogged
Perform a coffee dispenser washing
cycle
Coffee is not dispensed and steam
comes out of the pod insertion
compartment
The loading lever has not been
brought correctly into the
dispensing position
Move the lever into the
dispensing position
Machine calcified Decalcify the machine
No dispensing of steam Steam wand clogged Clean the spout with a needle
Coffee flows out from the edges
Filter-holder inserted incorrectly in
the coffee dispensing group
Introduce the filter-holder correctly
Boiler gasket
dirty or worn
Clean or replace
the gasket
For faults not covered in the afore-mentioned table or in the event that the suggested
solutions cannot resolve them, contact Didiesse S.r.l. technical assistance directly.
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