or not. Items developed since the release of Windows XP in October of 2001
may not have been pre-tested and will give up this error message. This
device has been thoroughly tested by both Aiptek and ourselves and we can
confirm compatibility with Windows XP.
c. I get a “Camera Connection Error” message when I try to download
photos.
i.) With the camera connected ensure that the camera turns on when you
plug it into the USB port. Once connected Right click on My Computer (You
may need to click on Start then right click on My Computer in XP) and choose
Properties.
In order to access the device manager there are two methods depending on
the version of Windows you are using.
In Windows XP/2000 click on the Hardware Tab, then click on the button to
view your Device Manager.
In Windows 98SE/ME click on The Device Manager Tab
In here you will be able to see the item listed. If it is installed correctly you will
find the camera listed in the Imaging Devices section. It will be called Dual
Mode DSC(2770)
If the item has not installed successfully then it may be listed under Other
Devices as USB Digital Still Camera. If it is, you will need to double click this
option and choose to Reinstall Driver. The button should be automatically
visible on the General Properties Screen.
Run through the Wizard and allow Windows to search for the most
appropriate drivers (this is the recommended option). Once complete the
USB Digital Still Camera should now be listed as Dual-Mode DSC(2770) as
required.
You should now be able to use your DigiMax Camera as required.
ii.) If the advice in 3.c.1. does not resolve the issue but you find that the “Dual
Mode DSC(2770)” has an exclamation mark against it, it would be advisable
to check that the device is plugged into your PC directly and that you are not
using a USB Hub or a front USB port. These can prevent the camera from
working properly if they do not supply enough power to run the device.
iii.) On earlier versions of Windows including Windows 98 First Edition/
Second Edition it is advisable to ensure that you have DirectX 9 installed on
your system. This can be downloaded from www.microsoft.com/directx.
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