To Next PageTo Next PageWhat to do if Digital-Ally DVM-500 Car Video System screen turns black before login?
If the Digital-Ally Car Video System powers up, but the screen turns black before the login screen appears, power down the system. Then, power it back up and briefly press the MENU/6 button when the Digital Ally logo screen appears. This action will force the DVM to use the built-in LCD.
What to do if Digital-Ally Car Video System won't display login screen?
If the Digital-Ally Car Video System unit powers up but doesn't display the login screen or accept button input, and the screen has a general color tint without visible text, reset the system. If the problem persists, refresh the system software. If neither resolves the issue, contact Product Support.
What to do if Digital-Ally Car Video System displays “No Valid Users Found”?
If the Digital-Ally Car Video System displays “No Valid Users Found” during boot up, and you cannot log in, and if the Digital Ally logo screen reports Build 222 or earlier, update the DVM software to the latest build. Ensure VideoManager has at least one user, vehicle, and event ID configured before activating a CF card. Power down the system, remove the CF card, insert it into the reader on the VideoManager computer, log into VideoManager as an administrator, and select Activate CF Card from the Utilities menu. Reinstall the activated CF card back into the DVM.
What to do if Digital-Ally Car Video System displays “No I/O Box detected”?
If the Digital-Ally Car Video System displays "No I/O Box detected" during system boot up, reset the system. If the issue continues, contact Product Support.
Why Digital-Ally DVM-500 Car Video System will not power up?
If the Digital-Ally Car Video System will not power up, visually inspect the 3 Amp fuse on the Red wire to see if it is blown. Contact Product Support, or have your installer verify that 12VDC can be read at the I/O Box (both entering and exiting), and at the junction between the grey cable and the 24” black cable segment leading from the I/O Box up to the DVM (mirror). If 12VDC is verified all the way up to the mirror, contact Product Support.
Why is the audio breaking up on my Digital-Ally DVM-500?
If the Digital-Ally Car Video System's audio is breaking up during recording while using the RMT: 1. Check the RMT's battery level by inserting it into the charger. If it's 25% or less, charge it to 100%. 2. If using a "rubber duck" antenna, remove it and install the External 900MHz magnetic-mount antenna. 3. Synchronize a known-good RMT to the DVM and record a test video to check the audio quality during playback. 4. Synchronize the suspect RMT to a known-good system and record a test video to check the audio quality during playback. 5. Contact Product Support for further assistance.
General| Frame Rate | 30 fps |
|---|---|
| GPS | Yes |
| Microphone | Built-in |
| Wi-Fi | No |
| G-Sensor | Yes |
| Loop Recording | Yes |
| Storage Capacity | Up to 32 GB |
| Screen Size | 2.5 inches |
| Night Vision | Yes |
| Power Supply | DC 12V |
Installation and configuration of VideoManager software for DVM setup.
User and Admin login credentials provided with the DVM.
Proper insertion and handling of the Compact Flash card.
Connecting the main camera to the DVM unit.
Initial and subsequent charging procedures for the RMT.
Attaching the antenna to the DVM for RMT operation.
Connecting the GPS antenna to the DVM.
Identification of key components and ports on the DVM unit.
Identification of buttons and indicators on the RMT.
Step-by-step guide to unlock and open the CF card access door.
Procedure for synchronizing the RMT with the DVM.
How to turn the wireless microphone on and off.
How to initiate audio recording with the RMT.
Meaning of Red, Amber, and Green LEDs during operation.
Enabling and disabling covert mode on the RMT.
Disabling RMT buttons for continuous recording.
Procedure for charging the RMT using a vehicle's power outlet.
Procedure for charging the RMT using a desktop power adapter.
Details on charge time, transmit/receive time, and battery life.
Overview of camera modes and optimization.
Automatic adjustment for daylight and nighttime conditions.
Detailed night modes for various low-light conditions.
Steps to power on the Digital Video Mirror.
User login procedure for the DVM.
Steps to safely power off the DVM.
Visual representation of used and available storage space.
Notifications and actions for low storage space.
Methods to start a recording manually or remotely.
How to tag important moments during a recording.
Using internal and wireless microphones for audio.
Monitoring live RMT audio on the DVM speaker.
Switching between main and rear cameras, Day/Night modes.
Using the auto zoom feature for quick captures.
Adjusting zoom manually for desired magnification.
Engaging covert mode to disable screen and lights.
Step-by-step guide to activate covert mode.
Important precautions for CF card removal/insertion.
Procedure to return to normal operation from covert mode.
How to enter and exit the DVM's menu system.
Overview of menu items and button functions.
Accessing and playing back recorded videos.
Buttons for play, pause, rewind, and fast forward.
Navigating to marked points within a video.
Assigning categories to recordings via Event IDs.
How to connect and view an external A/V input.
Adjusting camera exposure for different lighting conditions.
Configuring auto focus and infrared LEDs.
Setting the magnification level for auto zoom.
Automatic switching between day/night modes based on time.
Choosing the default night mode for automatic switching.
Controlling monitor power and adjusting brightness.
Selecting internal or external video output.
Adjusting backlight brightness and rear status LEDs.
Reference to the wireless microphone synchronization procedure.
Downloading recordings from DVM to a computer via USB.
Logging out the current user to switch to another.
Setting date/time and configuring display text options.
Setting video quality and configuring recording triggers.
Enabling/disabling specific text elements on the display.
Choosing between HIGH, MED, and STD video quality.
Triggering recordings with light bar, siren, or speed.
Configuring speed source, limit, and record stop.
Setting the G-force threshold to trigger a recording.
Enabling audio recording during the pre-event period.
Automatic mic activation and preventing recording stops.
Turning on the internal mic when switching to rear camera.
Automatic audio recording control based on video recording.
Settings for record lock and radar interface configuration.
Enabling/disabling DVM power control via the MARK button.
Automatic DVM power down based on ignition status.
Configuring automatic DVM power-up with ignition.
Details on installed vs. uninstalled ignition power-up.
Setting delays before DVM powers down when idle or recording.
Setting vehicle make and pulses per distance for speed input.
Configuring waveform, calibration, and radar speed display.
Enabling direct file downloads from the DVM.
Setting GPS coordinate format and Earth model.
Defining the precision of Military Grid Reference System.
Resetting maximum G force readings since last DVM power-on or reset.
Calibrating the zero point for the G-Force sensor.
Setting the G-force threshold to trigger a recording.
Adjusting front camera focus using auto or manual modes.
Setting the default zoom level for the main camera.
Restoring all system settings to factory defaults.
Resolving issues with the unit locking up or not powering on.
Troubleshooting display errors and input unresponsiveness.
Resolving the error when no users are found.
Troubleshooting issues with video not displaying.
Detailed steps for resetting the DVM system.
Safety precautions for jump-starting the vehicle.
Guidelines for returning the unit for service or repair.
Step-by-step guide to update or refresh DVM system software.
Details of the 24-month limited warranty for the DVM system.
Items and conditions not covered by the warranty.
Company address, website, and email for support.
Information on when support services are available.
Visual listing of all items included in the DVM-500 installation kit.
Specifications for the DVM model, dimensions, and weight.
Details on power requirements and current consumption.
Information on CF card capacity and recording quality settings.
Technical details for both front and rear cameras.
Specifications for the wireless microphone system.
Details on the internal mic and integrated GPS receiver.
